CUSTOMER2026-07-17 05:45:26Β· email/email
MALA - JADED GREEN NEOPRENE BALCONETTE BIKINI
Bottom Style: Standard
Bottom Coverage: Cheeky
I ordered the bikini bottom in a size M because I expected it to fit the same as my other Standard Cheeky bikini from TRIANGL. However, this style fits much larger, and because of the neoprene material, it gaps at the back around the glutes.
I would like to exchange it for a size S.
Could you please let me know what the exchange process is? Also, how would the shipping costs be handled for the exchange?
Thank you
Obtener Outlook para iOS
________________________________
De: Triangl
Enviado: Wednesday, 15 July 2026 07:37:46
Para: amysalazar@hotmail.es
Asunto: Your request # 0189042959949: Pending Approval
[https://cdn.shopify.com/s/files/1/2992/5332/t/78/assets/logo-black.png?16538]
Your return request has been received
Dear Amanda Salazar Reyna,
Thank you for getting in touch. We're sorry to hear that your order wasn't quite right this time. Our team will review your request promptly and guide you through the return process to make it straightforward and clear.
You'll receive confirmation within 2 business days, along with the return address and next steps. Please note that original return shipping costs are non-refundable.
If you're looking to find the perfect fit or try a different style, we'd love to help you exchange your item for another from the TRIANGL collection (of the same price as your original order).
Just let us know the style name, top and bottom sizes, and bottom shape (if applicable) you have in mind, and we'll guide you through the exchange process.
If you need any help in the meantime, please email returns@triangl.com or reach out to our Customer Care team via live chat β we'll be happy to assist.
CUSTOMER2026-07-20 03:35:08Β· email/email
Obtener Outlook para iOS
________________________________
De: amanda salazar reyna
Enviado: Thursday, 16 July 2026 23:45:26
Para: returns@triangl.com
Asunto: Re: Your request # 0189042959949: Pending Approval
MALA - JADED GREEN NEOPRENE BALCONETTE BIKINI
Bottom Style: Standard
Bottom Coverage: Cheeky
I ordered the bikini bottom in a size M because I expected it to fit the same as my other Standard Cheeky bikini from TRIANGL. However, this style fits much larger, and because of the neoprene material, it gaps at the back around the glutes.
I would like to exchange it for a size S.
Could you please let me know what the exchange process is? Also, how would the shipping costs be handled for the exchange?
Thank you
Obtener Outlook para iOS
________________________________
De: Triangl
Enviado: Wednesday, 15 July 2026 07:37:46
Para: amysalazar@hotmail.es
Asunto: Your request # 0189042959949: Pending Approval
[https://cdn.shopify.com/s/files/1/2992/5332/t/78/assets/logo-black.png?16538]
Your return request has been received
Dear Amanda Salazar Reyna,
Thank you for getting in touch. We're sorry to hear that your order wasn't quite right this time. Our team will review your request promptly and guide you through the return process to make it straightforward and clear.
You'll receive confirmation within 2 business days, along with the return address and next steps. Please note that original return shipping costs are non-refundable.
If you're looking to find the perfect fit or try a different style, we'd love to help you exchange your item for another from the TRIANGL collection (of the same price as your original order).
Just let us know the style name, top and bottom sizes, and bottom shape (if applicable) you have in mind, and we'll guide you through the exchange process.
If you need any help in the meantime, please email returns@triangl.com or reach out to our Customer Care team via live chat β we'll be happy to assist.
CUSTOMER2026-07-21 13:41:43Β· email/email
Obtener Outlook para iOS
________________________________
De: amanda salazar reyna
Enviado: jueves, julio 16, 2026 11:45 p.m.
Para: returns@triangl.com
Asunto: Re: Your request # 0189042959949: Pending Approval
MALA - JADED GREEN NEOPRENE BALCONETTE BIKINI
Bottom Style: Standard
Bottom Coverage: Cheeky
I ordered the bikini bottom in a size M because I expected it to fit the same as my other Standard Cheeky bikini from TRIANGL. However, this style fits much larger, and because of the neoprene material, it gaps at the back around the glutes.
I would like to exchange it for a size S.
Could you please let me know what the exchange process is? Also, how would the shipping costs be handled for the exchange?
Thank you
Obtener Outlook para iOS
________________________________
De: Triangl
Enviado: Wednesday, 15 July 2026 07:37:46
Para: amysalazar@hotmail.es
Asunto: Your request # 0189042959949: Pending Approval
[https://cdn.shopify.com/s/files/1/2992/5332/t/78/assets/logo-black.png?16538]
Your return request has been received
Dear Amanda Salazar Reyna,
Thank you for getting in touch. We're sorry to hear that your order wasn't quite right this time. Our team will review your request promptly and guide you through the return process to make it straightforward and clear.
You'll receive confirmation within 2 business days, along with the return address and next steps. Please note that original return shipping costs are non-refundable.
If you're looking to find the perfect fit or try a different style, we'd love to help you exchange your item for another from the TRIANGL collection (of the same price as your original order).
Just let us know the style name, top and bottom sizes, and bottom shape (if applicable) you have in mind, and we'll guide you through the exchange process.
If you need any help in the meantime, please email returns@triangl.com or reach out to our Customer Care team via live chat β we'll be happy to assist.
AGENT2026-07-23 03:36:56Β· email/helpdeskINTERNAL
replied in https://triangl.gorgias.com/app/ticket/230559102