31,243 tickets1-100

Fw: Your request # 0189042959949: Pending Approval

Amanda Salazar Reyna · amysalazar@hotmail.es · Gorgias #231098643

closed
Opened
17 Jul 2026, 05:45
Closed
23 Jul 2026, 03:36
Assignee
Unassigned
returnstrianglchasing-no-replychannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-17 05:45:26· email/email
    MALA - JADED GREEN NEOPRENE BALCONETTE BIKINI Bottom Style: Standard Bottom Coverage: Cheeky I ordered the bikini bottom in a size M because I expected it to fit the same as my other Standard Cheeky bikini from TRIANGL. However, this style fits much larger, and because of the neoprene material, it gaps at the back around the glutes. I would like to exchange it for a size S. Could you please let me know what the exchange process is? Also, how would the shipping costs be handled for the exchange? Thank you Obtener Outlook para iOS ________________________________ De: Triangl Enviado: Wednesday, 15 July 2026 07:37:46 Para: amysalazar@hotmail.es Asunto: Your request # 0189042959949: Pending Approval [https://cdn.shopify.com/s/files/1/2992/5332/t/78/assets/logo-black.png?16538] Your return request has been received Dear Amanda Salazar Reyna, Thank you for getting in touch. We're sorry to hear that your order wasn't quite right this time. Our team will review your request promptly and guide you through the return process to make it straightforward and clear. You'll receive confirmation within 2 business days, along with the return address and next steps. Please note that original return shipping costs are non-refundable. If you're looking to find the perfect fit or try a different style, we'd love to help you exchange your item for another from the TRIANGL collection (of the same price as your original order). Just let us know the style name, top and bottom sizes, and bottom shape (if applicable) you have in mind, and we'll guide you through the exchange process. If you need any help in the meantime, please email returns@triangl.com or reach out to our Customer Care team via live chat — we'll be happy to assist.
  2. CUSTOMER2026-07-20 03:35:08· email/email
    Obtener Outlook para iOS ________________________________ De: amanda salazar reyna Enviado: Thursday, 16 July 2026 23:45:26 Para: returns@triangl.com Asunto: Re: Your request # 0189042959949: Pending Approval MALA - JADED GREEN NEOPRENE BALCONETTE BIKINI Bottom Style: Standard Bottom Coverage: Cheeky I ordered the bikini bottom in a size M because I expected it to fit the same as my other Standard Cheeky bikini from TRIANGL. However, this style fits much larger, and because of the neoprene material, it gaps at the back around the glutes. I would like to exchange it for a size S. Could you please let me know what the exchange process is? Also, how would the shipping costs be handled for the exchange? Thank you Obtener Outlook para iOS ________________________________ De: Triangl Enviado: Wednesday, 15 July 2026 07:37:46 Para: amysalazar@hotmail.es Asunto: Your request # 0189042959949: Pending Approval [https://cdn.shopify.com/s/files/1/2992/5332/t/78/assets/logo-black.png?16538] Your return request has been received Dear Amanda Salazar Reyna, Thank you for getting in touch. We're sorry to hear that your order wasn't quite right this time. Our team will review your request promptly and guide you through the return process to make it straightforward and clear. You'll receive confirmation within 2 business days, along with the return address and next steps. Please note that original return shipping costs are non-refundable. If you're looking to find the perfect fit or try a different style, we'd love to help you exchange your item for another from the TRIANGL collection (of the same price as your original order). Just let us know the style name, top and bottom sizes, and bottom shape (if applicable) you have in mind, and we'll guide you through the exchange process. If you need any help in the meantime, please email returns@triangl.com or reach out to our Customer Care team via live chat — we'll be happy to assist.
  3. CUSTOMER2026-07-21 13:41:43· email/email
    Obtener Outlook para iOS ________________________________ De: amanda salazar reyna Enviado: jueves, julio 16, 2026 11:45 p.m. Para: returns@triangl.com Asunto: Re: Your request # 0189042959949: Pending Approval MALA - JADED GREEN NEOPRENE BALCONETTE BIKINI Bottom Style: Standard Bottom Coverage: Cheeky I ordered the bikini bottom in a size M because I expected it to fit the same as my other Standard Cheeky bikini from TRIANGL. However, this style fits much larger, and because of the neoprene material, it gaps at the back around the glutes. I would like to exchange it for a size S. Could you please let me know what the exchange process is? Also, how would the shipping costs be handled for the exchange? Thank you Obtener Outlook para iOS ________________________________ De: Triangl Enviado: Wednesday, 15 July 2026 07:37:46 Para: amysalazar@hotmail.es Asunto: Your request # 0189042959949: Pending Approval [https://cdn.shopify.com/s/files/1/2992/5332/t/78/assets/logo-black.png?16538] Your return request has been received Dear Amanda Salazar Reyna, Thank you for getting in touch. We're sorry to hear that your order wasn't quite right this time. Our team will review your request promptly and guide you through the return process to make it straightforward and clear. You'll receive confirmation within 2 business days, along with the return address and next steps. Please note that original return shipping costs are non-refundable. If you're looking to find the perfect fit or try a different style, we'd love to help you exchange your item for another from the TRIANGL collection (of the same price as your original order). Just let us know the style name, top and bottom sizes, and bottom shape (if applicable) you have in mind, and we'll guide you through the exchange process. If you need any help in the meantime, please email returns@triangl.com or reach out to our Customer Care team via live chat — we'll be happy to assist.
  4. AGENT2026-07-23 03:36:56· email/helpdeskINTERNAL
    replied in https://triangl.gorgias.com/app/ticket/230559102
Replies are sent through Open Doors, so they stay on the customer record.