11,901 tickets1-100

How do I pick the right size?

Unknown · Gorgias #231502936

closed
Opened
20 Jul 2026, 11:05
Closed
20 Jul 2026, 11:12
Assignee
Unassigned
customer caresiztrianglai_handoversender-anonymouschannel-chat

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  1. CUSTOMER2026-07-20 11:05:00· chat/gorgias_chat
    > How do I pick the right size? You can find general sizing information on our Size Guide here For a more tailored size recommendation based on your measurements, our team is happy to help — just say 'I need sizing help' and we'll guide you through it. > I need sizing help
  2. AGENT2026-07-20 11:05:31· chat/helpdesk
    Hi! I'm Michelle, and I'll be helping you with sizing :)
  3. AGENT2026-07-20 11:05:36· chat/helpdesk
    To start, which set are you interested in please?
  4. CUSTOMER2026-07-20 11:05:50· chat/gorgias_chat
    Hi! Thanks! I’m in doubt between size xs/s for top
  5. AGENT2026-07-20 11:06:09· chat/helpdesk
    No worries. Do you have a tape measure handy?
  6. CUSTOMER2026-07-20 11:06:18· chat/gorgias_chat
    No I don’t
  7. AGENT2026-07-20 11:06:36· chat/helpdesk
    Hhmm.. Could I note your bra size then?
  8. CUSTOMER2026-07-20 11:06:51· chat/gorgias_chat
    80 A/B
  9. AGENT2026-07-20 11:07:28· chat/helpdesk
    Is it in French or in European bra sizing?
  10. CUSTOMER2026-07-20 11:07:34· chat/gorgias_chat
    European
  11. AGENT2026-07-20 11:08:00· chat/helpdesk
    Got it. Could you also fit in a 75B?
  12. CUSTOMER2026-07-20 11:08:18· chat/gorgias_chat
    Yes
  13. AGENT2026-07-20 11:08:32· chat/helpdesk
    Great! And which set are you interested in?
  14. CUSTOMER2026-07-20 11:08:45· chat/gorgias_chat
    The brown one with yellow dots
  15. CUSTOMER2026-07-20 11:09:07· chat/gorgias_chat
    The one with the tie in the front
  16. AGENT2026-07-20 11:09:35· chat/helpdesk
    Ah! The SOFI COOKIE
  17. AGENT2026-07-20 11:09:46· chat/helpdesk
    Great pick! Considering your bra size, I'd suggest the Small.
  18. CUSTOMER2026-07-20 11:09:56· chat/gorgias_chat
    Thanks☺️
  19. AGENT2026-07-20 11:10:13· chat/helpdesk
    But when you get a chance to measure, please feel free to come back on with your bust and underbust measurements so we can double check the sizing.
  20. AGENT2026-07-20 11:10:17· chat/helpdesk
    You're welcome :)
  21. AGENT2026-07-20 11:10:22· chat/helpdesk
    Are you okay with bottoms?
  22. CUSTOMER2026-07-20 11:10:27· chat/gorgias_chat
    Thanks
  23. CUSTOMER2026-07-20 11:10:38· chat/gorgias_chat
    I was thinking of a S for the bottoms
  24. CUSTOMER2026-07-20 11:10:54· chat/gorgias_chat
    Normally wearing 36/S for bottoms
  25. AGENT2026-07-20 11:11:19· chat/helpdesk
    That's great! Our S bottoms are made for EUR 36.
  26. CUSTOMER2026-07-20 11:11:27· chat/gorgias_chat
    Perfect!
  27. AGENT2026-07-20 11:11:34· chat/helpdesk
    Do you have other questions in mind?
  28. CUSTOMER2026-07-20 11:11:43· chat/gorgias_chat
    No that’s it thanks
  29. CUSTOMER2026-07-20 11:11:47· chat/gorgias_chat
    Ready to order
  30. AGENT2026-07-20 11:12:08· chat/helpdesk
    Lovely! Glad assisting you today and feel free to chat with us here anytime you need help. Have a beautiful night xx
  31. CUSTOMER2026-07-20 11:12:17· chat/gorgias_chat
    Thanks! You too
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