You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
orders-and-shipping
Firstname:
Marissa
Lastname:
Ovalle
Email:
mquiroz2@yahoo.com
Phone:
5594726901
Ordernumber:
2387007NA
Body:
Why is my order delayed? This is not fair to me when you
guys charged me $20 for express shipping and now it's delayed.
Where is my package??
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AGENT2026-07-18 06:01:15· email/helpdesk
Hi Marissa,
Thank you for your recent order.
Your parcel is at the FedEx location in CLOVIS, CA. However, we’ve been informed that they attempted to complete the delivery twice to no avail. Please contact FedEx at 1.800.463.3339 or via https://www.fedex.com/en-us/customer-support.html to let them know your availability. You may use your tracking number 532552762199 as a reference.
Please do the above as soon as possible. Otherwise, your parcel may be returned to us.
Note: Once your parcel has been returned to our warehouse, we will process your refund for the item value, less a USD 20 administration fee.
Kindest,
Jesselle X
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