You received a new message from your online store's contact form.
Country Code:
CA
Reason For Contacting:
returns-and-exchanges
Firstname:
Eesha
Lastname:
Mitera
Email:
eeshamitera@icloud.com
Phone:
+16475805668
Ordernumber:
2304131NA
Body:
I had ordered my order back in April, but I hadn't
received it until now since it was shipped to my uncles house.
I'm now trying it on and it is too big and I was wondering if I
could just exchange for a smaller size. I know the return and
exchange window has closed but I figured I would reach out anyway
to see if there's any chance I could
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AGENT2026-07-12 04:44:52· email/helpdesk
Dear Rahul,
We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait.
We truly appreciate you being a part of TRIANGL and understand how frustrating it can be when something doesn’t work out as expected.
As much as we’d love to assist, our Refund & Exchange Policy allows requests to be made within 14 days from the date of delivery.
Upon checking, your order was delivered on April 6, 2026, and we received your request on July 8, 2026. Unfortunately, this means we’re unable to process a return or exchange at this time.
For full details on our Returns Policy, you can check here:
https://triangl.com/a/returns
https://triangl.com/pages/frequently-asked-questions
We’re truly sorry we can’t accommodate your request on this occasion, but if there’s anything else we can do to help, please don’t hesitate to let us know—we’d love to assist in any way we can!
Kindest,
Jetz
AGENT2026-07-12 04:45:13· email/helpdeskINTERNAL
2304131NA / declined due to dod
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