31,243 tickets1-100

Re: New customer message on July 16, 2026 at 11:35 pm

Heather Cloutier · hliles1973@gmail.com · Gorgias #231016303

closed
Opened
16 Jul 2026, 15:35
Closed
21 Jul 2026, 21:23
Assignee
Nikka - Returns Team
Order
2391717
returnsreturns_clarificationreturns_follow-uptrianglchasing-no-replychannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-16 15:35:00· email/email
    You received a new message from your online store's contact form. Country Code: US Reason For Contacting: returns-and-exchanges Firstname: Heather Lastname: Cloutier Email: hliles1973@gmail.com Phone: 19195203399 Ordernumber: 2387448NA Body: Is it possible to exchange for a different style of swimsuit? ----------------------------------------------------------------- You can enable spam filtering for contact forms in online store preferences. -----------------------------------------------------------------
  2. AGENT2026-07-19 07:30:34· email/helpdesk
    Dear Heather, We have received your Refund Request for Order #2391717NA. We are sorry to hear the bikini wasn't right for you and yes, you can exchange for a different style in the same price. To proceed with your request, please confirm the Style Name + Top & Bottom Sizes + Bottom Shape (if applicable) you wish to exchange for at the same price as your original order, and we will confirm availability. We will send instructions on how to return as well as your RA Code once we have the complete details of your exchange request. Kindest, Ja
  3. CUSTOMER2026-07-20 12:10:57· email/email
    MAIA - CHERRY ZEBRA SPLASH CROP Size s++ I can keep the bottoms to go with it and see if I like this top better. Thank you! Heather Liles Cloutier
  4. AGENT2026-07-21 21:23:22· email/helpdeskINTERNAL
    latest ticket: https://triangl.gorgias.com/app/ticket/231016546
Replies are sent through Open Doors, so they stay on the customer record.