Re: ORDER #2354552NA

Hi Monica, We have received your online request. We truly appreciate your support and understand that returning an order can be disappointing. Our Refund & Exchange Policy allows returns or exchanges within 14 days from the receipt of your shipment. Upon checking, your order was delivered on June 10, 2026, and your request was sent on July 6, 2026, which unfortunately falls outside of this timeframe. We’re really sorry that we’re unable to accommodate your request in this instance. If there’s anything else we can do to assist you, please don’t hesitate to let us know—we’d love to help in any way we can. You can also find more details about our Returns Policy here: [https://triangl.com/a/returns https://triangl.com/pages/frequently-asked-questions Thank you for your understanding, and please let us know if we can assist you with anything else. Kindest regards, Denise xx

declined due to dod /archived 2354552NA 55EAA92953947 DOD 6/10/2026 INITIAL CONTACT 7/06/2026 > 26 DAYS ORIGINAL ORDER 2336593NA NMAIALITOPSP 54

Hi Monica, Thank you for your response. We do not normally do this but we are happy to offer a ONE TIME EXCEPTION to exchange your bikini as the last thing we want is an unhappy customer. Note: As we are making an exception, the exchange items can no longer be approved for another exchange or refund. We are confirming your exchange request and have approved the exchange for the following items: Returning: MAIA - ALINA Pink Crochet Scoop Bikini Top: S (Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.) Exchanging For: MAIA - ALINA Pink Crochet Scoop Bikini Top: S+ (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 55EAA92953947 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Ja

#2354552NA / 55EAA92953947 - OTE EX NMAIALITOPSP 41