Re: Order #2373783NA

Dear Arianna, We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. We have received your Exchange Requests 251A662951152 & 6046982951161. We are sorry to know that the fit didn't work out! We are eager to assist but unfortunately, the MIMA - BUTTER CROCHET STRIPE Crop Bikini Top M / Bottom S Minimal Cheekiest is out of stock. There are two options; place a new order today for a different style or select an alternative style currently available on the website for exchange. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-27 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2373783NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Jetz

pending approval: #2373783NA / 251A662951152 & 6046982951161 / OOS MIMBUTTOPM 1 MINBUTFCBOTS -1

Hi Arianna, We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. As mentioned in our previous email, you can use the following unique code to have your shipping fee waived on your new order: EXCHANGE-TRIANGL-27 This code is valid for one order only and can be used within 48 hours. Once you've placed your new order, just let us know. We'll then assist you with processing the refund for the items you return, making the process as smooth as possible. If you have any questions or need any assistance placing your order, we're always happy to help! Kindest, Geelah

Dear Arianna, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your request for Order #2373783NA and wanted to please remind you that we’re awaiting your response to proceed further. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time, and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Geelah