when they gonna send me a return thing so I can return
AGENT2026-07-08 09:44:06· email/helpdesk
Hi Sabrina,
We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait.
We would appreciate your understanding that at this moment we do not offer nor have the option to provide our valued customers with return label. The shipping cost incurred for returning item/s to Triangl for an exchange or refund are not covered or reimbursed by us.
If you have any questions, feel free to email us back.
Kindest,
Joanna
AGENT2026-07-08 09:44:14· email/helpdeskINTERNAL
EXCHANGE #2376644NA FFD5F22950854
Approved 7/6/26
CUSTOMER2026-07-08 13:21:24· email/email
ok so i pay for shipping then
AGENT2026-07-12 07:11:18· email/helpdesk
Hi Sabrina,
We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait.
We will shoulder the shipping of the exchange order to you, however shipping cost incurred in returning the item is not covered by us, and the cost would vary depending on the courier that you will use.
Feel free to e-mail us back if you have any concerns, we're happy to help!
Kindest,
Jetz