31,243 tickets1-100

Re: USPS eReceipt

Cece Schrader Ā· ceceschrader@icloud.com Ā· Gorgias #228732608

closed
Opened
1 Jul 2026, 16:57
Closed
15 Jul 2026, 13:58
Assignee
Dy - Returns Team
returnsreturns_clarificationreturns_fp on-holdreturns_follow-upreturns_processedtrianglchasing-no-replychannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-01 16:57:47Ā· email/email
    Here is the return receipt for my return order: 2340326NARF Begin forwarded message:
  2. AGENT2026-07-03 10:46:50Ā· email/helpdesk
    Hi Cece, Thank you for sending that through. We will process your request once received in our warehouse. Feel free to check back with us anytime for further updates or as soon as the tracking number shows delivered. Kindest, Dy xx
  3. AGENT2026-07-03 10:47:45Ā· email/helpdeskINTERNAL
    #2340326NA 2340326NARF TN: 420945789500106568466182953057 SD: 7/1/2026
  4. AGENT2026-07-12 09:08:41Ā· email/helpdesk
    Dear Cece, Hope this email finds you well. We are reaching out regarding your Refund request for order #2340326NA. We've received notification from our warehouse that your item/s have arrived. However, the items reported do not match the items on your original request. To ensure we process your request correctly, can you please list the Style Name and Sizes (top/bottom) you have sent back? Once we receive your reply, we will double-check this and process your request as soon as possible. Kindest, Reena
  5. AGENT2026-07-12 09:08:57Ā· email/helpdeskINTERNAL
    2340326NA / 2340326NARF Incorrect SKUs received 7/6/2026 #2360242NA 2340326NARF CECE SCHRADER VINAZU2TOPM 1 USPS420945789500106568466182953057 345475 7/8/2026 7/6/2026 #2360242NA 2340326NARF CECE SCHRADER TIEAZU2BBOTS 1 USPS420945789500106568466182953057 345476 7/8/2026
  6. CUSTOMER2026-07-12 19:26:58Ā· email/email
    I returned the VINCA ROQUE neoprene triangle bikini set. The bottom was medium and cheeky and the top was small and normal. I returned a VINCA - ROQUE Neoprene Triangle Bikini Set. The top was small and normal and the bottoms were medium and cheeky.
  7. AGENT2026-07-15 13:58:04Ā· email/helpdesk
    Dear Cece, Thank you for confirming. Your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and youā€™ll receive a notification email once the process is complete. If you need any further assistance, please donā€™t hesitate to reach outā€”weā€™re happy to help! Wishing you a wonderful day! Kindest, Dy
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