Re: Submitted 2 return requests

Dear Audrey, Thank you for getting in touch, we have received your Exchange Request #E8D48F2961936 & E8BED32961017. We are eager to assist but unfortunately, one of the style you have selected–HUBE Green Terry Towelling Bikini Bottom :XS / Tie-side / Cheekiest is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-28 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2386955NA. SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Lynn

#2386955NA E8BED32961017 & E8D48F2961936 SOFCOOTOPS 165 VINHUBTOPS 104 TIEHUBCBOTXS 23

Hi Audrey, Thank you for getting back to us and sharing your new Order #2393056NA. Your return for Order #2386955NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. We are confirming your refund and exchange request and have approved the following items: Items Approved for Refund: VINCA - HUBE - Top / XS :: Bottom / S / Tie-side / Cheekiest (Send back the full set, please include your bag/pouch in original plastic packaging.) Items Approved for Exchange: SOFI - COOKIE Halter Bikini Top - XS (Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.) Exchanging For: SOFI - COOKIE Halter Bikini Top - S (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: E8BED32961017 & E8D48F2961936 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Nikka

RF & REP + EX: 2386955NA / E8BED32961017 & E8D48F2961936 SOFCOOTOPS 155

Hi Audrey, We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. Although our warehouse has not yet confirmed receipt of the returned items, we will proceed with your refund request promptly. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. We're also pleased to inform you that your exchange has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Jetz

FP / RF & REP + EX: 2386955NA / E8BED32961017 & E8D48F2961936 TN 9505515592076203619606 SD 7/22/2026 ADD 7/25/2026 PROCESSED: 7/27/2026 NEW ORDER: 2397376NA

#2386955NA E8BED32961017 #2386955NA E8D48F2961936 7/27/2026 #2386955NA N/A AUDREY VERO VINHUBTOPXS 1 USPS4209457823079505515592076203619606 350534 7/28/2026 7/27/2026 #2386955NA N/A AUDREY VERO TIEHUBCBOTS 1 USPS4209457823079505515592076203619606 350535 7/28/2026 7/27/2026 #2386955NA N/A AUDREY VERO SOFCOOTOPXS 1 USPS4209457823079505515592076203619606 350536 7/28/2026