31,243 tickets1-100

Re: Your Exchange request # BACF122942039: Approved

Giana Barone · gianasharon@gmail.com · Gorgias #229543213

closed
Opened
7 Jul 2026, 04:25
Closed
7 Jul 2026, 11:16
Assignee
Dy - Returns Team
Order
2384289
returnsreturns_follow-upreturns_processedtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-07 04:25:36· email/email
    Hi! I returned this two weeks ago and still have not received my exchanged top. Can you please let me know if you received my return?
  2. AGENT2026-07-07 11:16:46· email/helpdesk
    Dear Giana, We apologize for the delay in getting back to you and appreciate your patience. We're pleased to inform you that your exchange has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Dy
  3. AGENT2026-07-07 11:17:25· email/helpdeskINTERNAL
    #2361082NA BACF122942039 NEW ORDER #2384289NA EX PROCESSED 7/7/2026 6/24/2026 #2361082NA BACF122942039 GIANA BARONE SOFCOOTOPXS 1 UPS1Z378R3V0312656372 342557 6/29/2026
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