Hello,
This is my proof of postage. The package should have arrived now. Please let me know when I can expect my refund.
AGENT2026-07-08 07:48:27¡ email/helpdesk
Dear Mia,
We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait.
We will process your refund request as soon as we have received your items back in the warehouse.
Feel free to email us back should you have other concerns.
Kindest,
Jetz
AGENT2026-07-08 07:48:30¡ email/helpdeskINTERNAL
ON HOLD / SD 7/2/2026
RF #2368597NA 4D3BBC2948757
TN 9505506709316183344539
Status: In Transit
CUSTOMER2026-07-12 19:42:23¡ email/email
Hello,
My package was received by the warehouse. Could you please process my refund?
AGENT2026-07-13 15:09:40¡ email/helpdesk
Dear Mia,
Thank you for this update!
We're pleased to confirm that weâve received your returned items, and your refund is now being processed.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and youâll receive a notification email once the process is complete.
If you need any further assistance, please donât hesitate to reach outâweâre happy to help!
Wishing you a wonderful day!
Kindest,
Joan M.