Hi Jessica,
Thank you for reaching out to us.
You will need to arrange the return shipment yourself through your preferred postal service or courier. While you may use services such as UPS or FedEx, we recommend using regular post rather than commercial couriers such as FedEx or DHL, as these options can be significantly more costly.
Using your local post office will generally help reduce the return shipping cost. Please also avoid express shipping options and ensure that you keep your postage receipt and tracking information for your records.
If you have any other questions or need further assistance with your return, please don't hesitate to reach out.
Kindest,
Denise xx
AGENT2026-07-14 00:50:31· email/helpdeskINTERNAL
REFUND 2376669NA 6013682954678
date approved: 7/9/26