31,243 tickets1-100

package came damaged

Taylor Hawk · taylormaehawk@gmail.com · Gorgias #230691234

closed
Opened
14 Jul 2026, 16:51
Closed
19 Jul 2026, 21:35
Assignee
Joan C. - Returns Team
Order
2395089
returnsreturns_clarif on-holdtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-14 16:51:16· email/email
    Hello, I am currently returning my triangle order number #2384470NA Upon receiving my order, the package was already damaged. I have not opened the package, but I will attach photos showing how the package arrived damaged. I am emailing to ensure I will not get charged and will receive a full refund for my order.
  2. AGENT2026-07-18 15:36:44· email/helpdeskINTERNAL
    RT https://triangl.gorgias.com/app/ticket/231300159
Replies are sent through Open Doors, so they stay on the customer record.