30,691 tickets1-100

Conversation with Customer #530726349

Unknown 路 Gorgias #227800640

closed
Opened
25 Jun 2026, 13:42
Closed
25 Jun 2026, 14:10
Assignee
Unassigned
customer careprtrianglai_answeredai_handoverai_next_genai_processingai_snoozesender-anonymouschannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-25 13:42:20路 chat/gorgias_chat
    Hello :) you have posted on Instagram a photo from your new swimwear with a brown and blue bikini set in the este design . Is this gonna be online soon ? Thank u
  2. AI_AGENT2026-06-25 13:42:33路 chat/api
    Hi, welcome to TRIANGL! If you spotted that brown and blue ESTE set on Instagram and it is not live yet, it is usually part of an upcoming drop. New styles launch every Tuesday, so it is likely to be online either next Tuesday or the Tuesday after. You can sign up here to stay updated: [https://triangl.com/pages/newsletter-signup](https://triangl.com/pages/newsletter-signup) Is there anything else I can help you with?
  3. CUSTOMER2026-06-25 13:42:59路 chat/gorgias_chat
    I want to talk with a person
  4. AI_AGENT2026-06-25 13:43:15路 chat/api
    Hi, welcome to TRIANGL! Thanks for your message, I鈥檒l connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. The expected waiting time for a response in chat is 1 min. If you鈥檇 like, please leave your email address as well so we can reach you.
  5. CUSTOMER2026-06-25 13:43:48路 chat/gorgias_chat
    Hello :) you have posted on Instagram a photo from your new swimwear with a brown and blue bikini set in the este design . Is this gonna be online soon ? Thank u
  6. AGENT2026-06-25 13:44:37路 chat/helpdesk
    Hi, I鈥檓 Lery, and I鈥檒l be helping you from here. :)
  7. CUSTOMER2026-06-25 13:45:04路 chat/gorgias_chat
    Hello :) you have posted on Instagram a photo from your new swimwear with a brown and blue bikini set in the este design . Is this gonna be online soon ? Thank u
  8. AGENT2026-06-25 13:45:50路 chat/helpdesk
    Is this the set you are referring to?
  9. CUSTOMER2026-06-25 13:45:58路 chat/gorgias_chat
    Yes !!
  10. AGENT2026-06-25 13:46:30路 chat/helpdesk
    Lovely set! :)
  11. AGENT2026-06-25 13:46:44路 chat/helpdesk
    This style will be dropped on the 2nd of July.
  12. CUSTOMER2026-06-25 13:49:15路 chat/gorgias_chat
    Great !! And is it going to have different styles in the bottom as well like the other designs you have ? The standard cheekiest
  13. AGENT2026-06-25 13:51:36路 chat/helpdesk
    Oh, I am afraid we have no advance information yet about the new designs but I'd say they most likely would also offer different bottom styles and coverage.
  14. CUSTOMER2026-06-25 13:54:56路 chat/gorgias_chat
    Great ! Thank u so much I鈥檒l be waiting for the drop of the 2nd of July ! Love your swimwear and the quality and the fact that you give a pouch with every bikini ! It makes a huge difference
  15. CUSTOMER2026-06-25 13:55:03路 chat/gorgias_chat
    Amazing xxx
  16. AGENT2026-06-25 13:56:53路 chat/helpdesk
    We're so happy to hear that, and thank you so much for your kind words. It means a lot to know that you love our swimwear, the quality, and even the little details like the pouch that comes with each bikini. We're excited for the upcoming drop as well and can't wait for you to see what's coming next! :)
  17. AGENT2026-06-25 13:57:01路 chat/helpdesk
    Is there anything else I can help you with?
  18. AGENT2026-06-25 13:59:19路 chat/helpdesk
    I just want to check if you're still online?
  19. CUSTOMER2026-06-25 14:00:07路 chat/gorgias_chat
    Yes
  20. CUSTOMER2026-06-25 14:02:01路 chat/gorgias_chat
    I wanted to also ask if you ever offer gifting or content collaborations with smaller creators. While I don鈥檛 have a large following, I genuinely live the lifestyle your brand represents. I spend most of my time by the sea, surfing, freediving, and creating content around the ocean and summer living. My jewelry brand Somewhere Blue is built around the same aesthetic and values, I feel your swimwear would fit naturally into the content I already create. I鈥檇 love to create beautiful, authentic photos and videos featuring your pieces that you could potentially use on your social channels as well. If this sounds interesting, I鈥檇 be happy to share my social media, website, and examples of my work.
  21. AGENT2026-06-25 14:06:46路 chat/helpdesk
    Thank you so much for sharing a little more about yourself and your work. :) We truly appreciate you thinking of us and taking the time to share your ideas for a potential collaboration. However at the moment, I am afraid we don鈥檛 have any gifting, PR, or content collaboration opportunities available. However, we鈥檒l be sure to keep your details on file should anything suitable come up in the future.
  22. CUSTOMER2026-06-25 14:07:12路 chat/gorgias_chat
    Thank you for your answer
  23. AGENT2026-06-25 14:07:36路 chat/helpdesk
    No worries. :) Do you have any more questions for me?
  24. CUSTOMER2026-06-25 14:07:41路 chat/gorgias_chat
    I appreciate it ! I鈥檒l buy the bikini when it comes out and definitely share some photos with u 馃┑have a good day
  25. AGENT2026-06-25 14:08:06路 chat/helpdesk
    Thank you too for your understanding. :)
  26. AGENT2026-06-25 14:08:14路 chat/helpdesk
    Thanks too for chatting with us today and feel free to visit us again if you have any further questions. Have an awesome day and take care. xx
  27. CUSTOMER2026-06-25 14:08:30路 chat/gorgias_chat
    U too 馃挦馃惓馃┑
Replies are sent through Open Doors, so they stay on the customer record.