9,381 tickets1-100

Conversation with Cynthia O’Connell

Cynthia O’Connell · coconnell118@yahoo.com · Gorgias #225611270

closed
Opened
11 Jun 2026, 00:32
Closed
11 Jun 2026, 00:42
Assignee
Unassigned
Order
2351914
customer carerettrianglai_answeredai_closeai_handoverai_processingai_snoozechannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-11 00:32:30· chat/gorgias_chat
    Waiting for approval of my return, how long do I have to wait
  2. AI_AGENT2026-06-11 00:32:50· chat/api
    Hi, welcome to TRIANGL! A pending status means our Returns Team is currently reviewing your return request manually. They usually review return requests within two business days. You will receive an email with the next steps once the review is complete. There's nothing you need to do at the moment. Thanks for your patience! Is there anything else I can help you with?
  3. CUSTOMER2026-06-11 00:33:28· chat/gorgias_chat
    My order 2351914NA is it still pending approval
  4. AI_AGENT2026-06-11 00:33:52· chat/api
    Please verify your identity using the verification button so I can securely check the current status of the return request for your order 2351914NA.
  5. AI_AGENT2026-06-11 00:37:19· chat/gorgias_chat
    Signed in successfully.
  6. AI_AGENT2026-06-11 00:37:42· chat/api
    Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. The waiting time for a response in chat is about 1 minute.
  7. AGENT2026-06-11 00:38:09· chat/helpdesk
    Hi!
  8. AGENT2026-06-11 00:38:19· chat/helpdesk
    Welcome to Triangl live chat! This is Mavi, and I'd be happy to assist you today!
  9. AGENT2026-06-11 00:38:35· chat/helpdesk
    I’m sorry to hear that you haven't received an approval, Cynthia.
  10. CUSTOMER2026-06-11 00:38:55· chat/gorgias_chat
    Hi thank you
  11. AGENT2026-06-11 00:39:11· chat/helpdesk
    Kindly note that it usually takes 48 hours. When did you submit the request?
  12. CUSTOMER2026-06-11 00:39:46· chat/gorgias_chat
    Ok so I still may have some time
  13. AGENT2026-06-11 00:40:26· chat/helpdesk
    Yes, Cynthia.
  14. CUSTOMER2026-06-11 00:41:03· chat/gorgias_chat
    Ok, thank you
  15. AGENT2026-06-11 00:41:18· chat/helpdesk
    You're welcome! Is there anything else I might be able to help you with today? :)
  16. CUSTOMER2026-06-11 00:42:32· chat/gorgias_chat
    No thank you for your help
  17. AGENT2026-06-11 00:42:51· chat/helpdesk
    Alright! Just contact/email us if you need more help and we'll be happy to assist you with your concern. Have a wonderful day! :) xx
Replies are sent through Open Doors, so they stay on the customer record.