Here is proof that I have just shipped the return to the address you
provided me with! It says it will arrive in 10 days. Thank you for the
extension considering I was out of the country last week. It is much
appreciated and I am very grateful.
AGENT2026-07-03 02:02:18· email/helpdesk
Hi Sophie,
Thank you for reaching out to us through our Customer Care Department and for providing your proof of return.
We will monitor the status of your return and process your refund as soon as your items are received at our warehouse.
In the meantime, please let us know if there is anything else we can assist you with.
Kindest,
Denise xx
AGENT2026-07-03 02:02:43· email/helpdeskINTERNAL
ONHOLD / RF 2355498NA /2355498NARF (one set)
DATE APPROVED 6/24/2026
CHARGE DATE: Jun 30 2026 / https://prnt.sc/i85hL2rjgvgn / SA assistance