You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
start-return-or-exchange
Firstname:
Sarah
Lastname:
Klepac
Email:
sbklepac@aol.com
Phone:
8507482992
Ordernumber:
Body:
I was gifted a brand new triangl bikini and the bottoms
are HUGE they say they are a size small but fit like a
medium/large. Is it at all possible to exchange just the bottoms
for a smaller size? It is the hube green terry cloth bottoms full
coverage
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AGENT2026-06-13 08:56:48· email/helpdesk
Dear Sarah,
Thank you for getting in touch - we love hearing from you and value your feedback.
Before we continue with your request, can you please share the below details:
1. Order Number (if not available, full name, email or shipping address used to complete the order)
2. Style Name / Sizes you are returning
3. If exchanging, Style Name + Sizes (Style + Top/Bottom Sizes + Bottom Shape if applicable) you would like to exchange for
Once we have received the above details, we can then accommodate your request based on our exchanges/refunds policy which can be found here: https://triangl.com/a/returns (https://triangl.com/a/returns)
We will provide you with the return instructions once your request is confirmed.
Kindest,
Joanna
AGENT2026-06-13 08:56:53· email/helpdeskINTERNAL
ID CHECK
AGENT2026-06-21 01:47:43· email/helpdesk
Dear Sarah,
I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your order details and wanted to kindly remind you that we’re awaiting your response to proceed further.
Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you.
Thank you for your attention to this matter, and we look forward to hearing from you soon.
Kindest,
Nikka
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