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New customer message on June 24, 2026 at 11:46 pm

Unknown · kristale0231@yahoo.com · Gorgias #227653995

closed
Opened
24 Jun 2026, 15:46
Closed
28 Jun 2026, 14:52
Assignee
Pearl - Returns Team
returns_follow-uptrianglpotential-customerchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-24 15:46:52· email/email
    You received a new message from your online store's contact form. Country Code: US Reason For Contacting: general-enquiry Firstname: Krystal Lastname: Kashani Email: kristale0231@yahoo.com Phone: 2604030231 Ordernumber: Body: I have a bikini that we purchased and the metal clasp broke in half! It's one of our favorite swimsuits (I have 4 daughters) and I am curious if the metal clasp can be purchased or if you have spare parts to be sent out? It's hot pink. It's not the side of the clasp with "TRIANGL" it's the other side. Any help would be be amazing! ----------------------------------------------------------------- You can enable spam filtering for contact forms in online store preferences. -----------------------------------------------------------------
  2. AGENT2026-06-28 14:52:19· email/helpdeskINTERNAL
    RT https://triangl.gorgias.com/app/ticket/228138453
Replies are sent through Open Doors, so they stay on the customer record.