Kristina Smith Albritton · kristycane@mac.com · Gorgias #226388474
closed
Opened
16 Jun 2026, 14:10
Closed
16 Jun 2026, 14:34
Assignee
Trish - Orders
Order
2361942
or_tracking adviseorderstrianglchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-06-16 14:10:56· email/email
Hi There,
I was wondering if my order #2361942NA has shipped yet. My original order (not the same order number above) was changed because I opted for a different bottom on one of my sets. However, I haven't recieved a shipping notice for my new order and I'm hoping to receive these by next week at the latest.
AGENT2026-06-16 14:34:33· email/helpdesk
Dear Kristina,
Thank you for reaching out to us. I’m Trish from Triangl’s Orders Team, and I will be assisting you.
I understand your concern, especially after making a change to your original order and not yet receiving a shipping confirmation for the updated order.
I'm pleased to inform you that your order #2361942NA has been shipped. Please find your tracking details below:
Order Number: #2361942NA
Tracking Number: 529136051063
Courier: FedEx
Tracking URL: https://www.fedex.com/fedextrack/?trknbr=529136051063
Please note that our order processing timeframe is 1-2 business days, while shipping thereafter takes anywhere from 2-3 business days. Weekends, holidays, and customs clearance delays may not be included.
If you have any other questions regarding your order, please don’t hesitate to reach out. We’ll be happy to help. For follow-ups, kindly include all your questions in one email so we can assist you more efficiently.
Kindest,
Trish
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