Re: 2358935NA

Dear Will, Hope this email finds you well. We have received your Exchange Request #530A3C2945668. We are eager to assist but unfortunately, the ELLI - TIRAMISU Floral Short S you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-25 2. Order the new bikini/sizes that you require (in full set/s) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2358935NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Reena

2358935NA / 530A3C2945668 ELLTIRBOTS 4 / AOOS VINTIRTOPM 88

Hi Will, Thank you for getting in touch. We sincerely apologize for the delay in getting back to you and truly appreciate your patience. Your concerns are important to us, and we're sorry for any inconvenience caused by the wait. We understand that the original free shipping code expired before you had the opportunity to place your new order. As a courtesy, we're happy to provide you with a new unique code. Please use the code this to have your shipping fee waived on your next purchase: EXCHANGE-TRIANGL-26 (This code is valid for one order only and must be used within the next 48 hours.) Once you've placed your new order, please reply to this email with your new order number for our reference. We'll then provide you with the complete return instructions for your original order. Thank you again for your patience and understanding. We look forward to assisting you further. Kindest, Reena

Hi Will, Your concern has been forwarded to us, and we're happy to assist! Please note that our free shipping code cannot be used in conjunction with a promotional code. However, you may go ahead and place your order on our website using the promo code. We are happy to refund the shipping cost of your original order instead. We will process this together with your approved refund request. Once you placed the order, kindly send us your new order number and we'll provide you with the complete return approval and instructions. If you have any questions, please let us know. We're always happy to help! Kindest, Ja

Hi Will, We appreciate your patience and apologize for the delay in responding. Thank you for bringing your concerns to our attention. We regret the inconvenience and are here to help resolve the matter as quickly as possible. Thank you for sharing your new Order #2384066NA . Your return for Order #2358935NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, including the original shipping fee and excluding any applicable taxes or duties. ⸻ Items Approved for Refund: 1. VINCA - TIRAMISU Floral Triangle Bikini Top S and Bottom S / Standard / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) 2. ELLI - TIRAMISU Floral Short: M (Send the shorts in its original plastic packaging.) Return Authorization (RA) Number: 530A3C2945668 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Joanna

RF & REPURCHASE #2358935NA 530A3C2945668 include SF

7/20/2026 # N/A 530A3C2945668 WILL CRAWFORD STATIRBBOTS 1 USPS4209457823079505515908516195703855 349333 7/22/2026 7/20/2026 # N/A 530A3C2945668 WILL CRAWFORD VINTIRTOPM 1 USPS4209457823079505515908516195703855 349334 7/22/2026 7/20/2026 # N/A 530A3C2945668 WILL CRAWFORD ELLTIRBOTS 1 USPS4209457823079505515908516195703855 349335 7/22/2026