AGENT2026-06-24 15:31:57· email/helpdesk
Dear Morgan,
Thank you for getting in touch, we have received your Exchange Request #487AC22944601.
PINK CANDY VELVET Bikini Bottom :S / Tie-side / Cheeky
MAIA - AZURE SPARKLE Crop Bikini Top :S++
AZURE SPARKLE Bikini Bottom :M / Standard / Cheeky
We are eager to assist but unfortunately, one of the style you have selected (AZURE SPARKLE Bikini Bottom) is low in stock and may no longer be available once your items arrive back to our warehouse.
We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website.
PLACE A NEW ORDER
1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-25
2. Order the new bikini/sizes that you require (in full set) directly on our website
3. Email us the new order number and we will send you the complete return instructions
4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code
5. Please note that the refund will go back to the original payment method used to place order #2363909NA.
SELECT A DIFFERENT STYLE (of the same price as your original order)
Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send.
We will provide you with the return address and complete instructions once you have confirmed the above.
Please Note:
- We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items.
- We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned.
- Your approved request will be processed once we receive your items back in our warehouse
- If a refund is due, this will be processed at the time your items are received back in the warehouse.
Look forward to your confirmation.
Kindest,
Lynn
AGENT2026-06-24 15:32:21· email/helpdeskINTERNAL
#2363909NA 487AC22944601 / | SIDPIN3ABOTS 128 | MAIAZU2TOPSPP 31 | STAAZU2BBOTM 26
CUSTOMER2026-06-25 14:20:46· email/email
My new order number is #V5507CKYC. Thank you.
CUSTOMER2026-06-26 17:49:26· email/email
I wanted to make sure you saw my new order number. I sent it above but never got a response on how return instructions from my original order.
AGENT2026-06-27 09:08:55· email/helpdesk
Hi Morgan,
Thank you for placing a new order. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait.
We noticed that your order only includes the MAIA - AZURE SPARKLE Crop Bikini Set. We just wanted to clarify your final request to make sure we process this correctly.
Could you please confirm if you would still like to exchange the other bottoms for: PINK CANDY VELVET Bikini Bottom Size: S Style: Tie-side / Cheeky
and Return the original set: MAIA - AZURE SPARKLE Crop Bikini Set for a Refund?
Once confirmed, we’ll be happy to assist with the next steps.
Thank you!
Kindest,
Lynn xx
CUSTOMER2026-06-27 19:44:27· email/email
Yes, I'm going to exchange the pink bottoms and return the original MAIA set
AGENT2026-06-28 03:39:47· email/helpdesk
Hi Morgan,
We appreciate your response!
Your return has been accepted. Please find your return instructions below.
Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties.
⸻
Items Approved for Refund:
MAIA - AZURE SPARKLE Crop Bikini Top:L / Bottom L / Standard / Cheeky
(Send the full set and bag/pouch in their original plastic packaging.)
Also, we are confirming your exchange request and have approved the exchange for the following items:
Returning: PINK CANDY VELVET Bikini Bottom : L / Minimal / Cheeky
(Send back your Bottoms only, please include your bag/pouch in original plastic packaging.)
Exchanging For: PINK CANDY VELVET Bikini Bottom:S / Tie-side / Cheeky
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: 487AC22944601
⸻
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
⸻
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
⸻
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
⸻
Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
⸻
Important Notes
• Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
• Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
⸻
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Lynn
AGENT2026-06-28 03:40:28· email/helpdeskINTERNAL
RF & REPURCHASE & EX #2363909NA / 487AC22944601 / SIDPIN3ABOTS 118
AGENT2026-07-18 23:40:39· email/helpdeskINTERNAL
7/13/2026 N/A N/A MORGAN CARR N/A 1 USPS420945789400150899562458879807 AZURE TOP L- 1441 A GEORGE NIGH EXPWY, MCALESTER OK 74501 347222 7/15/2026
7/13/2026 N/A N/A MORGAN CARR N/A 1 USPS420945789400150899562458879807 AZURE BOT L 347223 7/15/2026
7/13/2026 N/A N/A MORGAN CARR N/A 1 USPS420945789400150899562458879807 PINK CANDY VELVET BOT L 347224 7/15/2026
AGENT2026-07-18 23:43:21· email/helpdeskINTERNAL
RF & REP + EX FOR 2363909NA / 487AC22944601
SD: 7/7/2026
ADD: 7/13/2026
WH: 7/15/2026
PROCESSED: 7/19/2026
NEW ORDER: 2392577NA