31,919 tickets1-100

Re: 7B5E222918698

Patricia Ā· pgarciagonzalez97@gmail.com Ā· Gorgias #225000034

closed
Opened
7 Jun 2026, 22:48
Closed
11 Jun 2026, 14:15
Assignee
Lynn - Returns Team
Order
2339756
returnsreturns_follow-upreturns_processedtrianglpotential legalchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-07 22:48:08Ā· email/email
    Hello, Courrier has confirmed that the package has been delivered to you on 4th June. Wanted to confirm with you that you have received it and to know when will I receive the refund. Many thanks, Patricia El 23 may 2026, a las 12:09, Returns Team escribió:  Dear Patricia, We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. Thank you for sharing your new Order #2339756NA. Your return for Order #2324086NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. āø» Items Approved for Refund: MAIA - ALINA Pink Crochet Scoop Bikini Set: XS / XS Cheeky MALA - SALTE Crochet Balconette Bikini Set: XS / M Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 7B5E222918698 āø» 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. āø» 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. āø» 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. āø» Return Address (For customers located in EU member countries only): Netherlands TRIANGL RETURNS Incheonweg 7 1437EK Rozenburg The Netherlands āø» Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. āø» Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time.
  2. AGENT2026-06-08 05:33:53Ā· email/helpdesk
    Dear Patricia, Thanks for reaching out and letting us know. We are sorry to hear your order didn't meet your expectations. Not to worry, my colleagues from the Returns Team will assist you from here. I’ll transfer you over to them right away. Kindly expect a reply soon! Kindest, Katrina x
  3. CUSTOMER2026-06-10 11:02:40Ā· email/email
    Hello, I am reaching out again because courrier confirmed package is with you since 1 week ago. Please, if you could confirm that everything is OK and process the refund. Thanks, Patricia Garcia El 8 jun 2026, a las 0:48, Patricia Garcia escribió:  Hello, Courrier has confirmed that the package has been delivered to you on 4th June. Wanted to confirm with you that you have received it and to know when will I receive the refund. Many thanks, Patricia El 23 may 2026, a las 12:09, Returns Team escribió:  Dear Patricia, We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. Thank you for sharing your new Order #2339756NA. Your return for Order #2324086NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. āø» Items Approved for Refund: MAIA - ALINA Pink Crochet Scoop Bikini Set: XS / XS Cheeky MALA - SALTE Crochet Balconette Bikini Set: XS / M Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 7B5E222918698 āø» 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. āø» 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. āø» 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. āø» Return Address (For customers located in EU member countries only): Netherlands TRIANGL RETURNS Incheonweg 7 1437EK Rozenburg The Netherlands āø» Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. āø» Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time.
  4. AGENT2026-06-11 14:15:14Ā· email/helpdesk
    Hi Patricia, Thank you for reaching out to us. We apologize for any inconvenience caused by the delay in processing your refund. We're pleased to inform you that we’ve received your returned items, and your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Lynn
  5. AGENT2026-06-11 14:15:33Ā· email/helpdeskINTERNAL
    FOR PROCESSING #2324086NA 7B5E222918698 #2324086NA #7B5E222918698 PATRICIA GARCIA NMAIALIBBOTXS 1 LX308111252ES 1597 6/10/2026 #2324086NA #7B5E222918698 PATRICIA GARCIA MALSAL2ABOTXS 1 LX308111252ES 1598 6/10/2026 #2324086NA #7B5E222918698 PATRICIA GARCIA MALSAL2TOPXS 1 LX308111252ES 1599 6/10/2026 #2324086NA #7B5E222918698 PATRICIA GARCIA NMAIALITOPXS 1 LX308111252ES 1600 6/10/2026
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