Re: A shipment from order #2362387NA has been delivered

Dear Sheryl, Thank you for reaching out! We truly appreciate hearing from you and value your feedback. May we please confirm the specific Style Name / Sizes you are returning? If the fit, style, or colour wasn’t quite what you expected, we’d be happy to assist with an exchange (of the same price as your original order). Please let us know the style name and the sizes you need for both the top and bottom (including the bottom shape, if applicable), and we’ll guide you through the exchange process. If you’d prefer a refund instead, please confirm, and we’ll provide return instructions. Kindly note that refunds require the full set (top, bottom, and bag/pouch) to be returned, as we’re unable to process partial returns. Let us know how you’d like to proceed, and we’ll be happy to assist. Kindest regards, Reena

2362387NA DOD June 23, 2026

Hi Sheryl, Thank you for confirming your return request — we’re sorry to hear your order didn’t meet your expectations. Also, we sincerely apologize for the delay and truly appreciate your patience. Kindly note that sending multiple messages in the same email thread may push your ticket back in the queue, which can result in longer response times. Rest assured that we are doing our best to respond to all emails as quickly as possible. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: 1. VINCA - MATO Red Triangle Bikini - XL Top / XS Tie-side Cheeky Bottom 2. VINCA - PADDLE POP OMBRE Triangle Bikini - XL Top / XS Tie-side Cheeky Bottom (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2362387NARF ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Joan M.

REFUND - #2362387NA / 2362387NARF

2362387NA / 2362387NARF 7/13/2026 #2362387NA 2362387NARF SHERLY P BOYD NVINMATTOPXL 1 USPS420945789434650899562195305753 346863 7/14/2026 7/13/2026 #2362387NA 2362387NARF SHERLY P BOYD VINPAD2TOPXL 1 USPS420945789434650899562195305753 346864 7/14/2026 7/13/2026 #2362387NA 2362387NARF SHERLY P BOYD TIEMATBBOTXS 1 USPS420945789434650899562195305753 346865 7/14/2026 7/13/2026 #2362387NA 2362387NARF SHERLY P BOYD TIEPAD2BBOTXS 1 USPS420945789434650899562195305753 346866 7/14/2026