I ordered a bikini suit set in the green sparkle one awhile ago but the bottoms were so small. I am trying to order the white and blue striped towel material one for the 4th but I don't want to spend my money and it be the wrong size again. I've heard the sizing is often smaller than normal sizing. But the comments for the towel material bottoms all say they are true to size. Do you suggest I order a size up?
AGENT2026-06-17 18:09:47· email/helpdesk
Hi there, Ella
Thanks for reaching out.
We greatly appreciate the continuous support. For better sizing recommendation, can I get the following information :
1. Which size did you get in green sparkle?
2. What's your bottom size in general?
3. Do you have a bigger bum or wider hips compared to your size?
4. Can you measure your waist, lower waist and hips sizes in cm, please?
Waist : your natural waistline, which is located above your belly button and below your rib cage.
Lower waist : please measure the area 3 inches below the belly button that is on the hip bones.
Hips : please measure the most protruding part of the bum, including the widest part of hips.
Thank you and looking forward to hearing from you.
Kindest,
Kelly xx
CUSTOMER2026-06-21 14:10:54· email/email
1. Small in the bottom & xs in foot
2. Normal size is a small
3. Wider hips
4. Waist: 26inches
Lower waist: 29inches
Hips: 35 inches
AGENT2026-06-21 18:10:43· email/helpdesk
Hi Ella,
Thank you for getting back to us and for providing those details.
May I ask whether the Small bottom feels significantly too small, or is it just slightly snug on you? This will help us better understand the fit and provide the most suitable recommendation.
Looking forward to your response.
Kindest,
Jenina xx
AGENT2026-06-22 21:01:11· email/helpdesk
Hi Ella,
It has been a while since we've heard from you.
In the meantime, we will mark this ticket as solved. If you believe that the ticket has not been resolved, please reply directly to this email to automatically reopen the ticket.
TRIANGL x
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