11,901 tickets1-100

Re: I used the wrong shipping address I need to change it ...

Tamara Michalske · gracemichalske@gmail.com · Gorgias #224842121

closed
Opened
6 Jun 2026, 15:44
Closed
6 Jun 2026, 16:32
Assignee
Trish - Orders
ordor_address changeorderstrianglai_answeredai_handoverai_processingorder_change_requestvipchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-06 15:44:15· chat/gorgias_chat
    I used the wrong shipping address I need to change it
  2. AI_AGENT2026-06-06 15:44:35· chat/api
    Hi Tamara, welcome to TRIANGL! Changes to the shipping address are only possible if the order hasn't shipped yet. Since your order #2355467NA was placed very recently and is currently unfulfilled, I've escalated your request to the team who can check the fulfillment status and assist with the address change. They will get back to you shortly.
  3. AGENT2026-06-06 15:47:10· chat/helpdesk
    Hi, I’m Lery, and I’ll be helping you from here. :)
  4. AGENT2026-06-06 15:47:21· chat/helpdesk
    Can I have your order number as well as the full name and email address on the order, please?
  5. AGENT2026-06-06 15:51:03· chat/helpdesk
    I just want to check if you're still online?
  6. AGENT2026-06-06 15:53:30· chat/helpdesk
    It seems I haven’t heard back from you, so I’ll close the chat for now. Thanks so much for reaching out — we’re always here if you need anything else. Wishing you a wonderful day! xx
  7. CUSTOMER2026-06-06 16:25:29· chat/gorgias_chat
    Hi Lery! Yes here is the order number #2355467NA
  8. CUSTOMER2026-06-06 16:25:50· chat/gorgias_chat
    it will need to be sent to 4001 Stoneridge drive Wausau Wisconsin 54403
  9. AGENT2026-06-06 16:26:03· chat/helpdesk
    Hi there! I’m Kelly, and I'll be helping you today. :)
  10. CUSTOMER2026-06-06 16:26:22· chat/gorgias_chat
    Grace Michalske
  11. CUSTOMER2026-06-06 16:26:30· chat/gorgias_chat
    gracemichalske@gmail.com
  12. AGENT2026-06-06 16:26:39· chat/helpdesk
    Sorry to hear this, Tamara. Let me check
  13. CUSTOMER2026-06-06 16:26:50· chat/gorgias_chat
    Yes here is the order number #2355467NA
  14. CUSTOMER2026-06-06 16:27:05· chat/gorgias_chat
    it will need to be sent to 4001 Stoneridge drive Wausau Wisconsin 54403
  15. AGENT2026-06-06 16:28:57· chat/helpdesk
    I appreciate the patience. I have forwarded your concern to the Orders Team to request for modification. Allow them to get back to you via email within 24 hours to confirm the changes. Kindly monitor your spam and junk folder too as some emails ends up there.
  16. AGENT2026-06-06 16:30:57· chat/helpdesk
    In the meantime, is there anything else that I can help you with?
  17. AGENT2026-06-06 16:31:21· chat/helpdeskINTERNAL
    Hello, request change of shipping add. Thanks - 2355467NA - 4001 Stoneridge drive Wausau Wisconsin 54403
  18. CUSTOMER2026-06-06 16:31:36· chat/gorgias_chat
    Thank you!
  19. AGENT2026-06-06 16:31:47· chat/helpdesk
    Thank you for chatting with us today. If any other questions arise, please feel free to contact us at any time. xx.
  20. AGENT2026-06-06 16:32:52· email/helpdeskINTERNAL
    Concern addressed via ticket ---> https://triangl.gorgias.com/app/ticket/224842518
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