Re: Order #2322574NA

Hi Kate, We're emailing about your Refund Request for Order #2322574NA that was approved on May 28, 2026. As communicated by the team, once you receive your RA Number, the product must be received back by TRIANGL within 14 days. Unfortunately, we received your items beyond the specified time frame. However, we are willing to make an exception and process an exchange for you. Please let us know your top 3 styles that are currently available online at the same price as your original order (Style + Top/Bottom Sizes + Bottom Shape if applicable), and we'll process your new order right away. Note: as we are making an exception, the exchange items can no longer be approved for another exchange or refund. If a refund amount is due, this will be processed at the time of your request. Kindest, Nikka

2322574NA / F9094F2906755 Shipped beyond 14 days > Offered OTE EX 6/3/2026 #2322574NA F9094F2906755 KATE KILLAM MAIDORBBOTS 1 FEDEX889006240481103 336344 6/5/2026 6/3/2026 #2322574NA F9094F2906755 KATE KILLAM MAIDORTOPXS 1 FEDEX889006240481103 336345 6/5/2026

Dear Kate, Thank you for sharing, we are here to help. We usually decline returns that are not received within 14 days of receiving your RA number. However, we value you as a customer, we are happy to proceed with your refund request as one-time courtesy. With this, your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Dy

SA APPROVED OTE RF 2322574NA / F9094F2906755