Re: Order #2362152NA

Dear georgina, Thank you for getting in touch, we have received your Exchange Request #7DBF9E2947531. We are eager to assist but unfortunately, the HUBE Green Terry Towelling Bikini Bottom: XS / Standard / Cheeky is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-26 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2362152NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Kiara

PENDING APPROVAL / #2362152NA 7DBF9E2947531 / AOOS

Dear Georgina, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your exchange request for Order #2362152NA and wanted to please remind you that we’re awaiting your response to proceed further. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time, and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Geelah

Hi Georgina, Thank you for getting in touch. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. We understand your concern and are happy to proceed with your initial request. As we are currently running low on stock in the size you requested, we will make an exception and process your exchange before receiving your return. We just ask that you send your original bottoms back within 24 hours. Once shipped, please share your postage receipt with return tracking details so we can begin processing your exchange. We are confirming your exchange request and have approved the exchange for the following items: Returning: HUBE Green Terry Towelling Bikini Bottom S / Standard / Cheekiest (Send back your Bottoms only, please include your bag/pouch in original plastic packaging.) Exchanging For: HUBE Green Terry Towelling Bikini Bottom XS / Standard / Cheeky (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 7DBF9E2947531 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Lynn

EXCHANGE - 2362152NA / 7DBF9E2947531 STAHUBBBOTXS 23 - POP IN 24HRS

Hi Georgie, Thanks for sending this through! We're pleased to inform you that your exchange for HUBE Green Terry Towelling Bikini Bottom XS / Standard / Cheeky has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Lynn

EXCHANGE #2362152NA 7DBF9E2947531 PROCESSED 7/11/26 NEW ORDER: 2387475NA

Order: #2387475NA - Tracking number follow up. Thanks!

Dear Georgina, Thank you for reaching out to us. Your concern has been forwarded to us by our colleagues from Returns. This is Katrina from TRIANGL's Orders Team and I will be assisting you. We're pleased to inform you that your order #2387475NA has been shipped. Please find your tracking details below: Order Number: #2387475NA Tracking Number: 532552775832 Courier: FedEx Tracking URL: https://www.fedex.com/fedextrack/?trknbr=532552775832 Please note that our order processing timeframe is 1-2 business days while shipping thereafter takes anywhere from 3-5 business days. Weekends, holidays and customs clearance delays may not included. Please keep in mind that for security reasons, FedEx normally does not leave parcels unattended as deliveries require a signature upon receipt. This helps ensure your order arrives safely. As a reminder, please keep your phone nearby in case the courier needs to contact you to arrange the delivery of your order. If you won’t be available at the time of delivery, we recommend having someone you trust receive the parcel on your behalf. Alternatively, you may use the tracking site to digitally sign for the delivery as soon as the link becomes available. If you have any other questions regarding your order, please don’t hesitate to reach out. We’ll be happy to help. For follow-ups, kindly include all your questions in one email so we can assist you more efficiently. Kindest, Katrina x

7/13/2026 #2362152NA 7DBF9E2947531 GEORGIE VERSI STAHUBCBOTS 1 UPS1ZVTV6980220017215 346972 7/14/2026 #2362152NA / 7DBF9E2947531