Re: Order 2345425NA

Dear Adelina, Thank you for getting in touch, we have received your Exchange Request #3165542934063. We sincerely apologize for the delayed response and the inconvenience it has caused. We truly appreciate your patience and understanding. We are eager to assist but unfortunately, the GARA Bottom - XS / Tie-side / Cheekiest you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-23 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2345425NA. SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Nikka

Pending Approval / 2345425NA / 3165542934063 / AOOS TIEGARCBOTXS 23

Hi Adelina, Thank you for your email. We completely understand your concern, especially with your cruise coming up next week. You are certainly welcome to select a different style if you would prefer. At this stage, the GARA Bottom in XS, Tie-side, Cheekiest is still very low in stock, and unfortunately we cannot guarantee it will still be available by the time your return reaches our warehouse and is processed. To help avoid any disappointment before your trip, we would be happy to check availability for alternative styles. Simply send us your top 3 choices (including style, top size, bottom size, and bottom shape where applicable), and we'll review availability for you. Otherwise, you can place a new order directly on our website to secure the items you need which will also ensure you get the bikini as soon as possible, and using a free shipping code: EXCHANGE-TRIANGL-23. Once you place your new order, we’ll assist with processing a refund for your original purchase. This is technically an exchange since you will only need to pay for shipping the items back to us. Please note, the refund will go back to the original payment method used for Order #2345425NA. We look forward to hearing from you and helping you find the best option in time for your cruise. KIndest, Geelah

2345425NA / 3165542934063 / AOOS /. TIEGARCBOTXS 20

Dear Adelina, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your exchange request on Order 2345425NA and wanted to kindly remind you that we’re awaiting your response to proceed further. For your reference: Geelah - Returns Team 06/12/2026 Hi Adelina, Thank you for your email. We completely understand your concern, especially with your cruise coming up next week. You are certainly welcome to select a different style if you would prefer. At this stage, the GARA Bottom in XS, Tie-side, Cheekiest is still very low in stock, and unfortunately we cannot guarantee it will still be available by the time your return reaches our warehouse and is processed. To help avoid any disappointment before your trip, we would be happy to check availability for alternative styles. Simply send us your top 3 choices (including style, top size, bottom size, and bottom shape where applicable), and we'll review availability for you. Otherwise, you can place a new order directly on our website to secure the items you need which will also ensure you get the bikini as soon as possible, and using a free shipping code: EXCHANGE-TRIANGL-24. Once you place your new order, we’ll assist with processing a refund for your original purchase. This is technically an exchange since you will only need to pay for shipping the items back to us. Please note, the refund will go back to the original payment method used for Order #2345425NA. We look forward to hearing from you and helping you find the best option in time for your cruise. KIndest, Geelah **end of email** Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Denise xx