31,243 tickets1-100

Re: Order 2340982NA

Maher Ā· kitmaher9@gmail.com Ā· Gorgias #224068519

closed
Opened
2 Jun 2026, 04:42
Closed
3 Jun 2026, 22:13
Assignee
Nikka - Returns Team
returnsreturns_approvedreturns_clarificationtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. AGENT2026-06-02 04:42:41Ā· email/helpdesk
    Dear Maher, We have received your Exchange Request #AD4AA22927838. We are eager to assist but unfortunately, the style you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-22 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2340982NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Dy
  2. AGENT2026-06-02 04:43:24Ā· email/helpdeskINTERNAL
    PENDING APPROVAL 2340982NA / AD4AA22927838 AOOS
  3. CUSTOMER2026-06-02 04:44:27Ā· email/email
    Hi, rather than an exchange I would just like to fully return my items. Thank you! Can you please send the label?
  4. CUSTOMER2026-06-02 04:54:36Ā· email/email
    And to clarify, I need to return three items: Dara Cookie Bikini Bottom Dara Cookie Bikini Top Dara Cookie shorts I understand the policy and would like to get this done as soon as possible! Thank you.
  5. CUSTOMER2026-06-02 21:53:59Ā· email/email
    Hi, can you please advise how to move forward on this return? Hoping to get this sorted quickly. Thank you!
  6. CUSTOMER2026-06-02 22:04:31Ā· email/email
    Looping the main customer care team here as I've yet to hear back. Thank you!
  7. CUSTOMER2026-06-03 17:18:16Ā· email/email
    If possible, can I exchange for the VINCA - AZURE SPARKLE TRIANGLE BIKINI SET Small top Small side tie cheekiest bottom And return the Dara cookie shorts. Thanks!
  8. AGENT2026-06-03 22:12:49Ā· email/helpdesk
    Hi Maher, Thank you for getting back to us, and we sincerely apologize for the delayed response and the inconvenience it has caused. We just want to kindly let you know that sending multiple follow-up messages has unfortunately caused your ticket to be pushed further back in our queue each time a new message is sent. We completely understand wanting to check in, but unless there’s an important new detail to add, it’s best to wait for our reply so we can assist you as quickly as possible. We truly appreciate your patience and understanding. We are confirming your refund and exchange request for the following items: Returning: CELESTE - COOKIE Short - M DARA - COOKIE - Top / XS :: Bottom / S / Cheekiest (Send back the shorts and full set, please include your bag/pouch in original plastic packaging.) Exchanging For: VINCA - AZURE SPARKLE - Top / S :: Bottom / S / Tie-side / Cheekiest (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: AD4AA22927838 āø» 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. āø» 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. āø» 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. āø» Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States āø» Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. āø» Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Nikka
  9. AGENT2026-06-03 22:13:02Ā· email/helpdeskINTERNAL
    RF & EX: 2340982NA / AD4AA22927838 VINAZU2TOPS 47 / TIEAZU2CBOTS 64
  10. AGENT2026-06-19 13:22:08Ā· email/helpdeskINTERNAL
    2340982NA / AD4AA22927838 6/12/2026 #2340982NA N/A KIT MAHER DARCOOTOPXS 1 UPS1Z2E14330340824002 338654 6/17/2026 6/12/2026 #2340982NA N/A KIT MAHER CELCOOBOTM 1 UPS1Z2E14330340824002 338655 6/17/2026 6/12/2026 #2340982NA N/A KIT MAHER SIDCOOCBOTS 1 UPS1Z2E14330340824002 338656 6/17/2026
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