CUSTOMER2026-06-17 23:53:59路 email/email
Hello,
Please see my proof of postage for my return attached!
RA: #7F721E2932762
Thank you!
AGENT2026-06-18 15:58:57路 email/helpdesk
Hi Emily
Thank you for sending that through.
We will process your request once received in our warehouse.
Feel free to check back with us anytime for further updates or as soon as the tracking number shows delivered.
Kindest,
Dy xx
AGENT2026-06-18 15:59:29路 email/helpdeskINTERNAL
#2335632NA 7F721E2932762
TN: 9500110242766168156277
SD: 6/17/2026
CUSTOMER2026-06-23 03:41:21路 email/email
Hi!
My tracking number shows that the return was delivered. I am wondering if I can exchange it for a different bikini!
Thank you!
AGENT2026-06-24 22:24:17路 email/helpdeskINTERNAL
#2335632NA Hi Returns, ff up please. Thank you. xx
"I was hoping to initiate an exchange for my bikini that I returned. I reached out via email, but have not heard back. I want to receive it before next Wednesday."
Related ticket: https://triangl.gorgias.com/app/ticket/227695481
AGENT2026-06-24 23:14:46路 email/helpdesk
Dear Emily,
You have been referred to us by our Customer Care Department, and we are happy to assist you.
We apologize for the delay in our response. Thank you for your interest in exchanging your items for a different set or style.
To proceed with your request, please confirm the style name, top size, bottom size, and preferred bottom style and coverage (if applicable) that you would like to exchange for. The replacement selection should be of the same value as your original order, and we will be happy to confirm its availability.
Please note:
- Any exchange items will be shipped to the original shipping address provided with your order.
We look forward to hearing from you soon.
Kindest,
Denise xx
AGENT2026-06-24 23:15:12路 email/helpdeskINTERNAL
CLARIFICATION ; POSSIBLE FROM RF TO EX
2335632NA 7F721E2932762
SD 17 Jun 2026
ADD 22 Jun 2026
TN 9500110242766168156277
CUSTOMER2026-06-24 23:19:50路 email/email
Hi!
There was actually an issue with my original address and I had to have you contact FedEx to change it and it was kind of a mess. So I'm not sure if I should proceed with an exchange.
Thank you!
AGENT2026-06-29 05:45:29路 email/helpdesk
Hi Emily,
We totally understand, just let us know what works best for you and we'll process the request accordingly.
Looking forward to your next email.
Kindest,
Dy xx
AGENT2026-06-29 05:47:04路 email/helpdeskINTERNAL
2335632NA / 7F721E2932762
6/22/2026 #2335632NA 7F721E2932762 EMILY FLETCHER MICLUS2TOPM 1 USPS4209457823079500110242766168156277 341589 6/25/2026
6/22/2026 #2335632NA 7F721E2932762 EMILY FLETCHER STALUS2BBOTM 1 USPS4209457823079500110242766168156277 341590 6/25/2026
AGENT2026-07-07 00:43:17路 email/helpdeskINTERNAL
#2335632NA / 7F721E2932762 | RF PROCESSED 7/2/26