31,919 tickets1-100

Re: RA: #7F721E2932762

Emily Fletcher 路 emmiefletch@aol.com 路 Gorgias #226622766

closed
Opened
17 Jun 2026, 23:53
Closed
7 Jul 2026, 00:42
Assignee
Joan C. - Returns Team
returnsreturns_approvedreturns_clarificationreturns_fp on-holdtrianglchasing-no-replychannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-17 23:53:59email/email
    Hello, Please see my proof of postage for my return attached! RA: #7F721E2932762 Thank you!
  2. AGENT2026-06-18 15:58:57email/helpdesk
    Hi Emily Thank you for sending that through. We will process your request once received in our warehouse. Feel free to check back with us anytime for further updates or as soon as the tracking number shows delivered. Kindest, Dy xx
  3. AGENT2026-06-18 15:59:29email/helpdeskINTERNAL
    #2335632NA 7F721E2932762 TN: 9500110242766168156277 SD: 6/17/2026
  4. CUSTOMER2026-06-23 03:41:21email/email
    Hi! My tracking number shows that the return was delivered. I am wondering if I can exchange it for a different bikini! Thank you!
  5. AGENT2026-06-24 22:24:17email/helpdeskINTERNAL
    #2335632NA Hi Returns, ff up please. Thank you. xx "I was hoping to initiate an exchange for my bikini that I returned. I reached out via email, but have not heard back. I want to receive it before next Wednesday." Related ticket: https://triangl.gorgias.com/app/ticket/227695481
  6. AGENT2026-06-24 23:14:46email/helpdesk
    Dear Emily, You have been referred to us by our Customer Care Department, and we are happy to assist you. We apologize for the delay in our response. Thank you for your interest in exchanging your items for a different set or style. To proceed with your request, please confirm the style name, top size, bottom size, and preferred bottom style and coverage (if applicable) that you would like to exchange for. The replacement selection should be of the same value as your original order, and we will be happy to confirm its availability. Please note: - Any exchange items will be shipped to the original shipping address provided with your order. We look forward to hearing from you soon. Kindest, Denise xx
  7. AGENT2026-06-24 23:15:12email/helpdeskINTERNAL
    CLARIFICATION ; POSSIBLE FROM RF TO EX 2335632NA 7F721E2932762 SD 17 Jun 2026 ADD 22 Jun 2026 TN 9500110242766168156277
  8. CUSTOMER2026-06-24 23:19:50email/email
    Hi! There was actually an issue with my original address and I had to have you contact FedEx to change it and it was kind of a mess. So I'm not sure if I should proceed with an exchange. Thank you!
  9. AGENT2026-06-29 05:45:29email/helpdesk
    Hi Emily, We totally understand, just let us know what works best for you and we'll process the request accordingly. Looking forward to your next email. Kindest, Dy xx
  10. AGENT2026-06-29 05:47:04email/helpdeskINTERNAL
    2335632NA / 7F721E2932762 6/22/2026 #2335632NA 7F721E2932762 EMILY FLETCHER MICLUS2TOPM 1 USPS4209457823079500110242766168156277 341589 6/25/2026 6/22/2026 #2335632NA 7F721E2932762 EMILY FLETCHER STALUS2BBOTM 1 USPS4209457823079500110242766168156277 341590 6/25/2026
  11. AGENT2026-07-07 00:43:17email/helpdeskINTERNAL
    #2335632NA / 7F721E2932762 | RF PROCESSED 7/2/26
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