31,919 tickets1-100

Re: Request A Return - Order Number: 2355498NA

Sophie Lavallee Ā· lavalleesoph@gmail.com Ā· Gorgias #226435456

closed
Opened
16 Jun 2026, 19:37
Closed
24 Jun 2026, 04:06
Assignee
Denise - Returns Team
Order
2355498
returnsreturns_approvedreturns_clarificationreturns_follow-uptrianglchasing-no-replychannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-16 19:37:44Ā· email/email
    Hello! I ordered some bikinis a few days ago and would like to initiate a return— I am extremely happy with the suits I received but am just returning the sizes that didn't fit quite right. I understand there is a 14-day return window, and I will be leaving for a trip out of the country on Monday, so I wanted to make sure I emailed now and am able to get them back to you guys. I will be out of the country from June 22 to June 29. Let me know what to do from here! Thank you! Again, my order number is: 2355498NA
  2. CUSTOMER2026-06-18 15:49:52Ā· email/email
    Just wanted to circle back to this— I leave in 4 days and want to make sure I get these back to you within the window. ---------- Forwarded message --------- From: Sophie Lavallee Date: Tue, Jun 16, 2026 at 3:37 PM Subject: Request A Return - Order Number: 2355498NA To: Hello! I ordered some bikinis a few days ago and would like to initiate a return— I am extremely happy with the suits I received but am just returning the sizes that didn't fit quite right. I understand there is a 14-day return window, and I will be leaving for a trip out of the country on Monday, so I wanted to make sure I emailed now and am able to get them back to you guys. I will be out of the country from June 22 to June 29. Let me know what to do from here! Thank you! Again, my order number is: 2355498NA
  3. AGENT2026-06-21 10:57:05Ā· email/helpdesk
    Dear Sophie, Thank you for reaching out to us and we sincerely apologize for the delay in getting back to you. No worries, since you requested within 14 days from delivery we will still proceed with your reqeust. You'll also be having an additional 14 days to returned your items once the approval has been sent Please confirm the style name and sizes you wish to return for a refund and we'll provide you with the complete return instruction. Thank you and we look forward to your next email! Kindest, Ja
  4. AGENT2026-06-21 10:57:19Ā· email/helpdeskINTERNAL
    2355498NA / clarify req
  5. CUSTOMER2026-06-21 14:02:38Ā· email/email
    I really appreciate this. Thank you so much. I will be returning the Side Cheeky Pink Candy Velvet Bottoms in a size Large, and the Sofi Pink Candy Velvet Top in a size Extra Large. Again, thank you so much for your flexibility. Have a lovely rest of your day.
  6. AGENT2026-06-24 04:06:06Ā· email/helpdesk
    Hi Sophie, Thank you for confirming your return request, and you are most welcome. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. āø» Items Approved for Refund: SOFI - PINK CANDY VELVET Halter Bikini TOP XL Bottom L / Tie-side / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2355498NARF āø» 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. āø» 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. āø» 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. āø» Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States āø» Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. āø» Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Denise xx
  7. AGENT2026-06-24 04:06:25Ā· email/helpdeskINTERNAL
    RF 2355498NA / 2355498NARF
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