Re: Return

Hi Estefania, Thank you for confirming your return request — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: SOFI - COOKIE TOP S / BOTTOM S TIE SIDE CHEEKY (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2A756B2941085 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Ja

#2354687NA / 2A756B2941085

Hi Estefania, Thank you for reaching us through our Customer Care Department and providing us with your tracking details. We will keep an eye on your return and we will process your refund request as soon as the tracking status has been updated. In the meantime, please let us know if we can help you with anything else. Kindest, Denise xx

ONHOLD / RF 2354687NA 2A756B2941085 SD 6/22/26 TN 873403001482

WH 6/29/2026 #2354687NA N/A ESTEFANIA GONZALEZ SIDCOOABOTS 1 FEDEX9622041730001580840700873403001482 343807 7/2/2026 6/29/2026 #2354687NA N/A ESTEFANIA GONZALEZ SOFCOOTOPS 1 FEDEX9622041730001580840700873403001482 343808 7/2/2026