31,243 tickets1-100

Re: Return requested

Andrea Pimpas ¡ andreavelotta@gmail.com ¡ Gorgias #224052678

closed
Opened
1 Jun 2026, 23:04
Closed
13 Jun 2026, 14:41
Assignee
Joan C. - Returns Team
Order
2341498
returnsreturns_approvedreturns_fp on-holdtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-01 23:04:38¡ email/email
    Hello, I submitted a request for a return on May 28th, and have not been given my return instructions. Return #90AC5A2927298 If someone could look into this and get back to me, I'd greatly appreciate it. Thank you! Andrea Pimpas
  2. AGENT2026-06-02 02:12:35¡ email/helpdesk
    Dear Andrea, Thank you for reaching out to us. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MIMA - SILVER SPARKLE Set: XS / S Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 90AC5A2927298 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Joan
  3. AGENT2026-06-02 02:12:43¡ email/helpdeskINTERNAL
    RF #2341498NA / 90AC5A2927298
  4. CUSTOMER2026-06-03 19:19:59¡ email/email
    Hello, I dropped my return off with UPS today. As noted, *Expedite Your Refund or Exchange* To help us process your return more quickly, please email proof of postage once your return has been shipped. *UPS Tracking Number 1Z86502Y0334906983* I hope this can help expedite my refund. Thank you!
  5. AGENT2026-06-07 22:06:49¡ email/helpdesk
    Hi Andrea, Thank you for sending this through! Your proof of return has been noted, and we’ll process your refund as soon as we receive the items. You’ll receive a confirmation email once your request has been processed. In the meantime, if you need any further assistance, please don’t hesitate to reach out. Thank you, and have a wonderful day! Kindest, Joan xx
  6. AGENT2026-06-07 22:06:57¡ email/helpdeskINTERNAL
    ON-HOLD: TRACKING UPDATE | #2341498NA / 90AC5A2927298 TN 1Z86502Y0334906983 SD: 6/3/2026
  7. AGENT2026-06-13 14:41:42¡ email/helpdeskINTERNAL
    6/8/2026 #2341498NA 90AC5A2927298 ANDREA PIMPAS MINSILFBBOTS 1 UPS1Z86502Y0334906983 337603 6/11/2026 6/8/2026 #2341498NA 90AC5A2927298 ANDREA PIMPAS MIMSILTOPXS 1 UPS1Z86502Y0334906983 337604 6/11/2026
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