Re: Returns

Dear Finley, You have been endorsed to us by our Customer Care Department, and we are happy to assist you. We sincerely apologize for the delayed response. We are eager to assist but unfortunately, the style (VINCA - BLUE BLOSS CHECK Bottom Small / Cheeky) you have selected is not available. While VINCA - PINK CANDY VELVET Bottom Small / Cheeky is available. We would like to offer 2 options; place a new order today to secure all the styles you have selected and or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-23 2. Order all the new bikinis/sizes that you require (in full sets) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2338874NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Denise xx

pending approval 2338874NA F055042936186 / clarify ex items oos: SIDPIN3ABOTS 110 SIDBLU2ABOTS 0

Hi Finley, Thank you for your patience, and we're sorry for the trouble you've experienced with the previous shipping code. We're sharing a new shipping code for you: EXCHANGE-TRIANGL-24 This code is valid for one order only and can be used within the next 48 hours. Please enter it at checkout when placing your new order. We understand how frustrating it has been to attempt to place your replacement order multiple times without success, and we appreciate your persistence while we worked to resolve this for you. Once new order has been placed, email us your new order so we can send you the complete returns instructions. If you encounter any issues using the new code, please let us know, and we'll be happy to assist further. Kindest, Geelah

Hi Finley, Thank you for getting back to us and placing your new Order #2368632NA. Your return for Order #2338874NA has been accepted. Please find your return instructions below. You may ignore any system-generated email you will receive about the exchange, as we have manually noted the change of your request to a refund. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - PINK CANDY VELVET Set: M / M Cheeky VINCA - BLUE BLOSS CHECK Set: M / M Cheeky (Send the full sets and bags/pouches in their original plastic packaging.) Return Authorization (RA) Number: F055042936186 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Joan

RF & REP #2338874NA / F055042936186 | New Order 2368632NA

WH 7/3/2026 #2368632NA F055042936186 FINLEY ALDRIDGE SIDBLU2ABOTS 1 USPS420945789505514343606182595197 345023 7/6/2026 7/3/2026 #2368632NA F055042936186 FINLEY ALDRIDGE VINBLU2TOPS 1 USPS420945789505514343606182595197 345024 7/6/2026 7/3/2026 #2368632NA F055042936186 FINLEY ALDRIDGE SIDPIN3ABOTD 1 USPS420945789505514343606182595197 345025 7/6/2026 7/3/2026 #2368632NA F055042936186 FINLEY ALDRIDGE VONPIN3TOPS 1 USPS420945789505514343606182595197 345026 7/6/2026