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Re: What is the tracking number for my order? 2371260NA, It says it shipped. With what courier? , I need ...

Sara Colarusso · saracsutton@yahoo.com · Gorgias #228229429

closed
Opened
28 Jun 2026, 18:56
Closed
28 Jun 2026, 20:58
Assignee
Bernadette - Orders
ordor_tracking adviseorderstrianglai_answeredai_closeai_handoverai_processingvipchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-28 18:56:41· chat/gorgias_chat
    What is the tracking number for my order? 2371260NA
  2. AI_AGENT2026-06-28 18:57:01· chat/api
    Hi, welcome to TRIANGL! Your order #2371260NA has been fulfilled, but unfortunately, there is no tracking number available for this order. Is there anything else I can help you with?
  3. CUSTOMER2026-06-28 18:57:21· chat/gorgias_chat
    It says it shipped. With what courier?
  4. AI_AGENT2026-06-28 18:57:39· chat/api
    The order #2371260NA was marked as shipped, but the system does not show a specific courier used for this shipment.
  5. CUSTOMER2026-06-28 18:57:51· chat/gorgias_chat
    I need a customer service agent
  6. AI_AGENT2026-06-28 18:58:03· chat/api
    Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. The waiting time for a response in chat is about 1 minute.
  7. AGENT2026-06-28 18:58:21· chat/helpdesk
    Hi!
  8. CUSTOMER2026-06-28 18:58:41· chat/gorgias_chat
    What is the shipping status for order number 2371260NA. It shows the order shipped, but I have no tracking number or courier information
  9. AGENT2026-06-28 18:58:49· chat/helpdesk
    You’ve reached our live chat. I'm Mavi, and I'd be happy to assist you today!
  10. AGENT2026-06-28 18:59:32· chat/helpdesk
    I’m sorry to hear that you haven't received the tracking details, Sara.
  11. AGENT2026-06-28 19:00:11· chat/helpdesk
    Upon checking, the tracking details are not yet available but no worries, I'll endorse this to our Orders Team for further checking.
  12. CUSTOMER2026-06-28 19:00:21· chat/gorgias_chat
    Thx
  13. AGENT2026-06-28 19:00:21· chat/helpdesk
    They will provide you with an update via email within 24 hours.
  14. CUSTOMER2026-06-28 19:00:27· chat/gorgias_chat
    Thx
  15. AGENT2026-06-28 19:00:47· chat/helpdesk
    You're welcome! Is there anything else I might be able to help you with today? :)
  16. AGENT2026-06-28 19:02:21· chat/helpdesk
    I just want to check if you’re still there?
  17. AGENT2026-06-28 19:04:43· chat/helpdesk
    Since I haven’t heard back, I’ll go ahead and close this chat for now. If you need more help, just open a new chat and I’ll be glad to assist. Take care and have a wonderful day! :) xx
  18. AGENT2026-06-28 19:06:14· chat/helpdeskINTERNAL
    #2371260NA Hi Orders, for your assistance, please. Thank you. xx order ff up / "What is the tracking number for my order? It shows the order shipped, but I have no tracking number or courier information"
  19. AGENT2026-06-28 20:58:35· email/helpdesk
    Dear Sara, We're pleased to inform you that your order #2376137NA has been shipped. Please find your tracking details below: Order Number: #2376137NA Tracking Number: 530814967525 Courier: FedEx Tracking URL: https://www.fedex.com/fedextrack/?trknbr=530814967525&trkqual=2461216000~530814967525~FX Please note that our order processing timeframe is 1-2 business days while shipping thereafter takes anywhere from 3-5 business days. Weekends, holidays and customs clearance delays may not included. If you have any other questions regarding your order, please don’t hesitate to reach out. We’ll be happy to help. For follow-ups, kindly include all your questions in one email so we can assist you more efficiently. Kindest, Bernadette
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