30,691 tickets1-100

Re: What is the tracking number for my order? 2371260NA, It says it shipped. With what courier? , I need ...

Sara Colarusso 路 saracsutton@yahoo.com 路 Gorgias #228229429

closed
Opened
28 Jun 2026, 18:56
Closed
28 Jun 2026, 20:58
Assignee
Bernadette - Orders
ordor_tracking adviseorderstrianglai_answeredai_closeai_handoverai_processingvipchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-28 18:56:41路 chat/gorgias_chat
    What is the tracking number for my order? 2371260NA
  2. AI_AGENT2026-06-28 18:57:01路 chat/api
    Hi, welcome to TRIANGL! Your order #2371260NA has been fulfilled, but unfortunately, there is no tracking number available for this order. Is there anything else I can help you with?
  3. CUSTOMER2026-06-28 18:57:21路 chat/gorgias_chat
    It says it shipped. With what courier?
  4. AI_AGENT2026-06-28 18:57:39路 chat/api
    The order #2371260NA was marked as shipped, but the system does not show a specific courier used for this shipment.
  5. CUSTOMER2026-06-28 18:57:51路 chat/gorgias_chat
    I need a customer service agent
  6. AI_AGENT2026-06-28 18:58:03路 chat/api
    Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. The waiting time for a response in chat is about 1 minute.
  7. AGENT2026-06-28 18:58:21路 chat/helpdesk
    Hi!
  8. CUSTOMER2026-06-28 18:58:41路 chat/gorgias_chat
    What is the shipping status for order number 2371260NA. It shows the order shipped, but I have no tracking number or courier information
  9. AGENT2026-06-28 18:58:49路 chat/helpdesk
    You鈥檝e reached our live chat. I'm Mavi, and I'd be happy to assist you today!
  10. AGENT2026-06-28 18:59:32路 chat/helpdesk
    I鈥檓 sorry to hear that you haven't received the tracking details, Sara.
  11. AGENT2026-06-28 19:00:11路 chat/helpdesk
    Upon checking, the tracking details are not yet available but no worries, I'll endorse this to our Orders Team for further checking.
  12. CUSTOMER2026-06-28 19:00:21路 chat/gorgias_chat
    Thx
  13. AGENT2026-06-28 19:00:21路 chat/helpdesk
    They will provide you with an update via email within 24 hours.
  14. CUSTOMER2026-06-28 19:00:27路 chat/gorgias_chat
    Thx
  15. AGENT2026-06-28 19:00:47路 chat/helpdesk
    You're welcome! Is there anything else I might be able to help you with today? :)
  16. AGENT2026-06-28 19:02:21路 chat/helpdesk
    I just want to check if you鈥檙e still there?
  17. AGENT2026-06-28 19:04:43路 chat/helpdesk
    Since I haven鈥檛 heard back, I鈥檒l go ahead and close this chat for now. If you need more help, just open a new chat and I鈥檒l be glad to assist. Take care and have a wonderful day! :) xx
  18. AGENT2026-06-28 19:06:14路 chat/helpdeskINTERNAL
    #2371260NA Hi Orders, for your assistance, please. Thank you. xx order ff up / "What is the tracking number for my order? It shows the order shipped, but I have no tracking number or courier information"
  19. AGENT2026-06-28 20:58:35路 email/helpdesk
    Dear Sara, We're pleased to inform you that your order #2376137NA has been shipped. Please find your tracking details below: Order Number: #2376137NA Tracking Number: 530814967525 Courier: FedEx Tracking URL: https://www.fedex.com/fedextrack/?trknbr=530814967525&trkqual=2461216000~530814967525~FX Please note that our order processing timeframe is 1-2 business days while shipping thereafter takes anywhere from 3-5 business days. Weekends, holidays and customs clearance delays may not included. If you have any other questions regarding your order, please don鈥檛 hesitate to reach out. We鈥檒l be happy to help. For follow-ups, kindly include all your questions in one email so we can assist you more efficiently. Kindest, Bernadette
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