31,919 tickets1-100

Re: Your Refund request # 1580F32925352: Approved

Giulia Suvak · juliasuvak@gmail.com · Gorgias #226115017

closed
Opened
14 Jun 2026, 23:13
Closed
11 Jul 2026, 06:23
Assignee
Reena - Returns Team
returnsreturns_clarif on-holdreturns_clarificationreturns_follow-uptrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-14 23:13:11· email/email
    Hello ! Is there supposed to be a dispatch note attached? I'm not sure what to include. Thanks!
  2. AGENT2026-06-17 07:12:48· email/helpdesk
    Hi Julia , The Dispatch Note refers to the document that was included with your order. It is specifically issued for your order and contains important details such as the items purchased, the quantity of each item and the order reference number. For your convenience, we have attached a PDF copy of the Dispatch Note to this email. You may save it for your records or print a copy if needed. If you require any further assistance, please feel free to reply to this email. We are always happy to help. Kindest, Joanna
  3. AGENT2026-07-07 15:32:15· email/helpdesk
    Hi Giulia, We're emailing about your Refund Request for Order ##2335710NA that was approved on May 28, 2026. As communicated by the team, once you receive your RA Number, the product must be received back by TRIANGL within 14 days. Unfortunately, we received your items beyond the specified time frame however we are willing to make an exception and process an exchange for you. Please let us know your top 3 styles that are currently available online at the same price as your original order (Style + Top/Bottom Sizes + Bottom Shape if applicable), and we'll process your new order right away. Note: as we are making an exception, the exchange items can no longer be approved for another exchange or refund. If a refund amount is due, this will be processed at the time of your request. Kindest, Pearl
  4. AGENT2026-07-07 15:32:52· email/helpdeskINTERNAL
    #2335710NA 1580F32925352 / shipped beyond 14 days 7/2/2026 #2335710NA 1580F32925352 JULIA SUVAK MINSILFCBOTL 1 FEDEX9622001900004482599800873727847698 344744 7/3/2026 7/2/2026 #2335710NA 1580F32925352 JULIA SUVAK MAIJAD2TOPSPP 1 FEDEX9622001900004482599800873727847698 344745 7/3/2026 7/2/2026 #2335710NA 1580F32925352 JULIA SUVAK STAJAD2CBOTXS 1 FEDEX9622001900004482599800873727847698 344746 7/3/2026 7/2/2026 #2335710NA 1580F32925352 JULIA SUVAK MIMSILTOPM 1 FEDEX9622001900004482599800873727847698 344747 7/3/2026
  5. AGENT2026-07-11 06:23:57· email/helpdeskINTERNAL
    RT https://triangl.gorgias.com/app/ticket/229652281
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