Re: Your request # 57BC992942034: Pending Approval

Dear Eliza, Thank you for getting in touch. We sincerely apologize for the delay in getting back to you and truly appreciate your patience and understanding. Your concerns are important to us, and we regret any inconvenience this delay may have caused. We understand your concern about your upcoming vacation and the 14-day return window. Please rest assured that we are reviewing your request and will assist you as quickly as possible. We appreciate your patience while we work through this for you. We have received your Refund Request for Order Number #2360432NA Sadly, we are unable to approve the request as we cannot issue refunds for a partial return (top or bottom only) on bikinis sold as a set. For refunds, the full set (top, bottom and bag/pouch) must be sent back. Can you please confirm if you will be returning the ESTE - HORIZON STRIPE S Top along with the HORIZON STRIPE S / Standard / Cheekiest Bottom for a refund? We will provide you with the complete return instructions once confirmed. We look forward to hearing back from you! Kindest, Reena

2360432NA / 57BC992942034

Hi Eliza, Thank you for getting back to us and confirming the items for return — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund (6 sets): MALA - JADED GREEN S Top & S / Tie-side / Cheekiest Bottom CORA - DELLO S Top & S / Tie-side / Cheekiest Bottom MALA - JADED GREEN S+ Top & XS / Tie-side / Cheekiest Bottom CORA - DELLO S+ Top & S / Tie-side / Cheeky Bottom MAIA - MATO S Top & S / Standard / Cheekiest Bottom ESTE - HORIZON STRIPE S Top & S / Standard / Cheekiest Bottom (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 57BC992942034 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Reena

2360432NA / 57BC992942034

Hi Eliza, Thank you for providing the proof of postage for your return. We apologize for any inconvenience caused by the delay in processing your refund. Although our warehouse has not yet confirmed receipt of the returned items, we will proceed with your refund request promptly. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. If you have any further questions or need assistance, feel free to contact us. Kindest, Joanna

REFUND #2360432NA 57BC992942034 TN 9534616334616171011886 ADD 6/26/26 SM approved to FP

#2360432NA 57BC992942034 6/23/2026 #2360432NA 57BC992942034 ELIZA UBERUAGA NMAIMATTOPSPP 1 USPS4209457823079534616334616171011886 342064 6/26/2026 6/23/2026 #2360432NA 57BC992942034 ELIZA UBERUAGA ESTHOR2TOPS 1 USPS4209457823079534616334616171011886 342065 6/26/2026 6/23/2026 #2360432NA 57BC992942034 ELIZA UBERUAGA STAHOR2CBOTS 1 USPS4209457823079534616334616171011886 342066 6/26/2026 6/23/2026 #2360432NA 57BC992942034 ELIZA UBERUAGA NCORDEL2TOPSP 1 USPS4209457823079534616334616171011886 342067 6/26/2026 6/23/2026 #2360432NA 57BC992942034 ELIZA UBERUAGA NCORDEL2TOPSP 1 USPS4209457823079534616334616171011886 342068 6/26/2026 6/23/2026 #2360432NA 57BC992942034 ELIZA UBERUAGA NCORDEL2ABOTS 1 USPS4209457823079534616334616171011886 342069 6/26/2026 6/23/2026 #2360432NA 57BC992942034 ELIZA UBERUAGA STAMATCBOTS 1 USPS4209457823079534616334616171011886 342070 6/26/2026 6/23/2026 #2360432NA 57BC992942034 ELIZA UBERUAGA MALJAD2TOPSP 1 USPS4209457823079534616334616171011886 342071 6/26/2026 6/23/2026 #2360432NA 57BC992942034 ELIZA UBERUAGA MALJAD2TOPSP 1 USPS4209457823079534616334616171011886 342072 6/26/2026 6/23/2026 #2360432NA 57BC992942034 ELIZA UBERUAGA SIDJAD2CBOTXS 1 USPS4209457823079534616334616171011886 342073 6/26/2026 6/23/2026 #2360432NA 57BC992942034 ELIZA UBERUAGA SIDJAD2CBOTS 1 USPS4209457823079534616334616171011886 342074 6/26/2026 6/23/2026 #2360432NA 57BC992942034 ELIZA UBERUAGA NCORDEL2CBOTS 1 USPS4209457823079534616334616171011886 342075 6/26/2026