CUSTOMER2026-06-13 16:54:36· email/email
Hi There- I'm following up as I have a vacation coming up next thursday and would like to have it on vacation.
AndreaCRoberson@gmail.com
AGENT2026-06-14 08:28:14· email/helpdesk
Dear Andrea,
We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait.
Once you have posted the item through, kindly send us a copy of your return postage receipt within 24 hours showing the tracking number and carrier used directly to this email so we can keep an eye on your return and process your request right away!
We are confirming your exchange request and have approved the exchange for the following items:
Returning: MAIA - GARA Textured Scoop Bikini Top S
(Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.)
Exchanging For: MAIA - GARA Textured Scoop Bikini Top S+
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: D69C2B2937742
⸻
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
⸻
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
⸻
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
⸻
Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
⸻
Important Notes
• Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
• Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
⸻
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Jetz
AGENT2026-06-14 08:28:35· email/helpdeskINTERNAL
EX #2351740NA D69C2B2937742
MAIGARTOPSP 66
APPROVED 6/14/2026
CUSTOMER2026-06-16 15:45:10· email/email
I have yet to receive a response regarding my exchange so I am not thrilled.
949 505 2591
AGENT2026-06-17 15:42:31· email/helpdesk
Hi Andrea,
Thanks for reaching out, and we're sorry for the frustration caused by the delay.
We've checked your case and can confirm that an email regarding your Return Authorization (RA) approval was sent last Sunday. It's possible that the message may have landed in your spam, junk, or promotions folder, so we'd recommend checking those folders as well.
For your reference, please see the details below:
AGENT2026-06-17 15:44:28· email/helpdesk
Re-sending with complete details:
Hi Andrea,
Thanks for reaching out, and we're sorry for the frustration caused by the delay.
We've checked your case and can confirm that an email regarding your Return Authorization (RA) approval was sent last Sunday. It's possible that the message may have landed in your spam, junk, or promotions folder, so we'd recommend checking those folders as well.
For your reference, please see the details below:
Jetz - Returns Team Sunday
Dear Andrea,
We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait.
Once you have posted the item through, kindly send us a copy of your return postage receipt within 24 hours showing the tracking number and carrier used directly to this email so we can keep an eye on your return and process your request right away!
We are confirming your exchange request and have approved the exchange for the following items:
Returning: MAIA - GARA Textured Scoop Bikini Top S
(Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.)
Exchanging For: MAIA - GARA Textured Scoop Bikini Top S+
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: D69C2B2937742
⸻
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
⸻
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
⸻
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
⸻
Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
⸻
Important Notes
• Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
• Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
⸻
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Jetz
–––––––––––––
If you need anything else, don’t hesitate to reach out—we’re always happy to help!
Kindest,
Lynn xx
AGENT2026-06-17 15:45:07· email/helpdeskINTERNAL
#2351740NA D69C2B2937742 / MAIGARTOPSP 61