31,919 tickets1-100

Re: Your request # D69C2B2937742: Pending Approval

Andrea Roberson · awikenheiser@gmail.com · Gorgias #225993632

closed
Opened
13 Jun 2026, 16:54
Closed
17 Jun 2026, 15:45
Assignee
Lynn - Returns Team
Order
2351740
returnsreturns_approvedreturns_follow-upreturns_mgttrianglchasing-no-replychannel-email

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  1. CUSTOMER2026-06-13 16:54:36· email/email
    Hi There- I'm following up as I have a vacation coming up next thursday and would like to have it on vacation. AndreaCRoberson@gmail.com
  2. AGENT2026-06-14 08:28:14· email/helpdesk
    Dear Andrea, We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. Once you have posted the item through, kindly send us a copy of your return postage receipt within 24 hours showing the tracking number and carrier used directly to this email so we can keep an eye on your return and process your request right away! We are confirming your exchange request and have approved the exchange for the following items: Returning: MAIA - GARA Textured Scoop Bikini Top S (Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.) Exchanging For: MAIA - GARA Textured Scoop Bikini Top S+ (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: D69C2B2937742 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Jetz
  3. AGENT2026-06-14 08:28:35· email/helpdeskINTERNAL
    EX #2351740NA D69C2B2937742 MAIGARTOPSP 66 APPROVED 6/14/2026
  4. CUSTOMER2026-06-16 15:45:10· email/email
    I have yet to receive a response regarding my exchange so I am not thrilled. 949 505 2591
  5. AGENT2026-06-17 15:42:31· email/helpdesk
    Hi Andrea, Thanks for reaching out, and we're sorry for the frustration caused by the delay. We've checked your case and can confirm that an email regarding your Return Authorization (RA) approval was sent last Sunday. It's possible that the message may have landed in your spam, junk, or promotions folder, so we'd recommend checking those folders as well. For your reference, please see the details below:
  6. AGENT2026-06-17 15:44:28· email/helpdesk
    Re-sending with complete details: Hi Andrea, Thanks for reaching out, and we're sorry for the frustration caused by the delay. We've checked your case and can confirm that an email regarding your Return Authorization (RA) approval was sent last Sunday. It's possible that the message may have landed in your spam, junk, or promotions folder, so we'd recommend checking those folders as well. For your reference, please see the details below: Jetz - Returns Team Sunday Dear Andrea, We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. Once you have posted the item through, kindly send us a copy of your return postage receipt within 24 hours showing the tracking number and carrier used directly to this email so we can keep an eye on your return and process your request right away! We are confirming your exchange request and have approved the exchange for the following items: Returning: MAIA - GARA Textured Scoop Bikini Top S (Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.) Exchanging For: MAIA - GARA Textured Scoop Bikini Top S+ (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: D69C2B2937742 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Jetz ––––––––––––– If you need anything else, don’t hesitate to reach out—we’re always happy to help! Kindest, Lynn xx
  7. AGENT2026-06-17 15:45:07· email/helpdeskINTERNAL
    #2351740NA D69C2B2937742 / MAIGARTOPSP 61
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