30,691 tickets1-100

Re: tracking number for order 2357648NA, connect me with a real person to get me the tracking number for ...

Amanda Aguilar 路 yellowregent@gmail.com 路 Gorgias #225726779

closed
Opened
11 Jun 2026, 16:13
Closed
11 Jun 2026, 16:52
Assignee
Jesselle - Orders
ordor_order statusorderstrianglai_answeredai_closeai_handoverai_processingvipchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-11 16:13:22路 chat/gorgias_chat
    tracking number for order 2357648NA
  2. AI_AGENT2026-06-11 16:13:44路 chat/api
    Hi, welcome to TRIANGL! Your order #2357648NA has been successfully fulfilled. However, there is no tracking number available for this shipment, as it is listed as "No IPD." Is there anything else I can help you with?
  3. CUSTOMER2026-06-11 16:14:22路 chat/gorgias_chat
    connect me with a real person to get me the tracking number for this order
  4. AI_AGENT2026-06-11 16:14:37路 chat/api
    Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. The waiting time for a response in chat is around 1 minute.
  5. AGENT2026-06-11 16:15:05路 chat/helpdesk
    Hi there! I鈥檓 Janis, and I鈥檒l be helping you from here.
  6. AGENT2026-06-11 16:15:36路 chat/helpdesk
    I鈥檓 sorry you haven鈥檛 received an update yet. I鈥檒l escalate this to our Orders Team to assist you further. Could you please provide your email address?
  7. CUSTOMER2026-06-11 16:15:44路 chat/gorgias_chat
    yellowregent@gmail.com
  8. AGENT2026-06-11 16:16:26路 chat/helpdesk
    Thank you. Your concern has been forwarded to our Orders Team, and you should hear back within today.
  9. CUSTOMER2026-06-11 16:16:32路 chat/gorgias_chat
    thanks!
  10. AGENT2026-06-11 16:16:55路 chat/helpdesk
    You are very much welcome!:) Would there be anything else that I can help you with for today?
  11. AGENT2026-06-11 16:18:36路 chat/helpdesk
    Are you still there?
  12. AGENT2026-06-11 16:20:50路 chat/helpdesk
    It seems like you're already set! Thank you for chatting. Please feel free to chat with us again anytime! Have a lovely day! xx
  13. AGENT2026-06-11 16:21:00路 chat/helpdeskINTERNAL
    Hi Orders, Concern - Order status cx - tracking number for order 2357648NA yellowregent@gmail.com Thanks
  14. AGENT2026-06-11 16:52:13路 email/helpdesk
    Hi Amanda, Thank you for your recent purchase. We can imagine how worried you must be, having to wait for your order. We certainly understand your frustration as we order online too. Please allow us time to coordinate your concern with our shipper to confirm the status of your order and check your tracking information, if it's already available. A separate email will be sent to you with your tracking information once the order has been shipped. Be sure to check your Spam or Junk mail folders. If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently. Kindest, Jesselle X
  15. AGENT2026-06-11 16:52:44路 email/helpdeskINTERNAL
    Order status confirmation; Missing TN Extensiv shows "No IPD" Added to Requests sheet. Thank you. x
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