Re: 2328622NA

Hi Stephanie, Thank you for reaching out. We’re sorry to hear that the item you received doesn’t fit as expected. We know that with swimwear, everyone’s shape is unique, and sometimes a different style or size works better. Before approving your refund request, we’d be happy to offer you the option to exchange your item for any product of your choice from the TRIANGL collection (of the same price as your original order). If you’d like to proceed, please let us know — and to save time, include the style name, top and bottom sizes, and bottom shape (if applicable) of the item you’d like to exchange for. We’ll then guide you through the exchange process. Of course, if you prefer a refund instead, that’s no problem—just let us know, and we’ll share the next steps with you. Please note that original return shipping costs are non-refundable. Kindest, Ja

2328622NA / 4B375F2915157 - Offered EX

Hi Stephanie, Thank you for confirming your return request — we’re glad to assist. We apologize for the inconvenience and delay in our response. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MICA - HUBE - top M , bottom S / Normal (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 4B375F2915157 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time - we're here to help. Thanks again. Wishing you a wonderful weekend! Warm regards, Elaine xx

RF 2328622NA / 4B375F2915157

Hi Stephanie, Thank you for reaching out, and I’m sorry for the frustration this return process has caused. I also appreciate your feedback regarding our return policy. I understand your concerns about the cost of return shipping, as well as the original $20 shipping fee being non-refundable. We recognize that these charges can be frustrating, especially when an item does not meet expectations, and rest assured that we will relay this to our management. We're pleased to inform you that we’ve received your returned items, and your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Jetz

5/21/2026 #2328622NA 4B375F29151 STEPHANIE MUSTACHIA MICHUBTOPM 1 FEDEX872002243745 333437 5/22/2026 5/21/2026 #2328622NA 4B375F29151 STEPHANIE MUSTACHIA MICHUBABOTS 1 FEDEX872002243745 333438 5/22/2026