Re: Order #2321007NA

Dear Skye, Thank you for reaching out. We’re sorry to hear that the item you received doesn’t fit as expected. We know that with swimwear, everyone’s shape is unique, and sometimes a different style or size works better. Before approving your refund request, we’d be happy to offer you the option to exchange your item for any product of your choice from the TRIANGL collection (of the same price as your original order). As a thank-you for choosing this option, we can also provide a $10 USD refund to your original payment method. If you’d like to proceed, please let us know — and to save time, include the style name, top and bottom sizes, and bottom shape (if applicable) of the item you’d like to exchange for. We’ll then guide you through the exchange process. Of course, if you prefer a refund instead, that’s no problem—just let us know, and we’ll share the next steps with you. Please note that original return shipping costs are non-refundable. Kindest, Lynn

#2321007NA F9DD5B2908267 / Offered EX + $10 USD Incentives to RF Request

Dear Skye, Thank you for confirming your return request — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - ALINA Pink Crochet Triangle Bikini Set: XS | S cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: F9DD5B2908267 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (For Australia & New Zealand customers): Australia TRIANGL RETURNS c/o ICAL International Customs and Logistics 21–23 Jets Court, Melbourne Airport, VIC 3045 Australia ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Joanna

REG RF #2321007NA F9DD5B2908267

Dear Skye, We are reaching out regarding your Refund request for order #2321007NA. We've received notification from our warehouse that your item/s have arrived. However, the items reported do not match the items on your original request. To ensure we process your request correctly, can you please kindly list the Style Name, Sizes (top/bottom) you have sent back? Once we receive your reply, we will double check this and process your request as soon as possible. Kindest, Joanna

CLARIFICATION: #2321007NA F9DD5B2908267 1 incorrect sku - should be NVINALITOPXS 5/14/2026 2321007NA F9DD5B2908267 SKYE RICHARDSON-WILKINS VINBAN2TOPXS 1 R99720780017801000830909 34732 5/15/2026 5/14/2026 2321007NA F9DD5B2908267 SKYE RICHARDSON-WILKINS NVINALIBOTS 1 R99720780017801000830909 34733 5/15/2026

latest tic https://triangl.gorgias.com/app/ticket/222243484