Re: ORDER #2325652NA

Dear John, We have received your request online. We’re sorry to hear that the item you received do not fit your style expectations. We know that with swimwear, everyone’s shape is unique, and sometimes a different style or size works better. Before approving your refund request, we’d be happy to offer you the option to exchange your item for any product of your choice from the TRIANGL collection (of the same price as your original order). If you’d like to proceed, please let us know — and to save time, include the style name, top and bottom sizes, and bottom shape (if applicable) of the item you’d like to exchange for. We’ll then guide you through the exchange process. Of course, if you prefer a refund instead, that’s no problem—just let us know, and we’ll share the next steps with you. Please note that original return shipping costs are non-refundable. Kindest, Geelah

#2325652NA E8CEFD2916220 RF offered EX

Hi JSP, Thank you for confirming your return request. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MIMA - SALA Top XS / Bottom S / Cheekiest VINCA - MACA Top XS / Bottom S / Cheekiest MICA - HUBE Top XS / Bottom S / Cheekiest (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: E8CEFD2916220 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Denise xx

RF 2325652NA E8CEFD2916220

Hi John, Thank you for sending your return and providing the proof of postage, we truly appreciate it! Once your return reaches our warehouse or the tracking confirms delivery, we’ll process your request promptly. Feel free to check in with us for updates or let us know once the tracking shows it has been successfully delivered. If you need any further assistance in the meantime, don’t hesitate to reach out—we’re happy to help! Kindest, Ja xx

ON HOLD RF - 2325652NA / E8CEFD2916220 SD: 5/21/26 / TN: 872074575900

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