CUSTOMER2026-05-13 11:02:51· email/email
Hello,
I placed an order on May 7th for two bikinis and was told it would ship
within 3-5 days, but have heard nothing. Can you update me on the status of
my order please? My order number is #2330449NA.
I need the bikinis by Monday, May 18th.
Thank you!
CUSTOMER2026-05-13 11:07:27· email/email
Hello,
I placed an order on May 7th for two bikinis and was told it would ship
within 3-5 days, but have heard nothing. Can you update me on the status of
my order please? My order number is #2330449NA.
I need the bikinis by Monday, May 18th.
Thank you!
AGENT2026-05-13 21:41:44· email/helpdesk
Hi Delaney,
Thank you for your recent purchase!
Unfortunately, we have received many orders for the MICA - RIYA Blue Geometric Crop Bikini in S Normal bottom and have since run out of stock. We're in the process of securing more but the ETA for this style is still to be determined.
We might have an ETA within the next 2 - 3 days. Are you willing to wait for an update from us then? Please let us know.
We await your reply!
Kindest,
Bernadette x
CUSTOMER2026-05-13 21:43:57· email/email
Hi Bernadette,
Thank you for the update! Any chance I could do a size medium instead or do
the size small in the cheeky style? Would either of those options make it
send sooner?
Please let me know!
AGENT2026-05-14 03:26:34· email/helpdesk
Dear Delaney,
Thank you for getting back to us about your order!
Both of your choices are currently in stock. Which one would you like to go with?
1) MICA - RIYA Blue Geometric Crop Bikini Bottom / S / Cheeky, or
2) MICA - RIYA Blue Geometric Crop Bikini Bottom / M / Normal
Please let us know. We await your reply!
Kindest,
Katrina x
CUSTOMER2026-05-14 10:23:11· email/email
Hi Katrina,
May I please do Option 1) ( The small cheeky bottoms). Thank you!
I have my trip and need these by May 18th. Is that possible? Will they make it in the window originally told to me (3-5 days)? I ordered on May 7.
Thank you again!
AGENT2026-05-14 11:27:19· email/helpdesk
Dear Delaney,
Thank you for your reply.
We’ve noted that you’d like to proceed with Option 1: the Small Cheeky bottoms.
Our shipping timeframes are typically 3–5 business days once your replacement order has been processed and dispatched. While we’ll absolutely do our best to have this shipped out for you as quickly as possible, we’re unfortunately unable to guarantee delivery by 18 May, as delivery timeframes can vary depending on the courier.
If timing is a concern, we can also arrange to cancel your current order, allowing you to place a new order using your preferred style and/or delivery address instead.
If you’d like to proceed with the replacement, please reply to confirm, and we’ll arrange this for you right away.
We look forward to your confirmation and are happy to help with any other questions you may have.
Kindest,
Katrina
CUSTOMER2026-05-14 11:28:32· email/email
I would like to proceed with the order replacement!
CUSTOMER2026-05-14 12:21:20· email/email
Hi there,
I would like to proceed with the replacement! Will you let me know when it has shipped so that I can track my package? I am really hoping to receive it by May 18. Thank you!
-Delaney
AGENT2026-05-14 13:24:45· email/helpdesk
Dear Delay,
Thank you for confirming your preference.
We removed your original order #2330449NA from our system but do not panic! We created a new one with your preferences. Your new order number is #2334992NA and it is for the following:
MAIA - CHERRY ZEBRA SPLASH Crop Bikini Set
1 x Top / L / Normal
1 x Bottom / S / Cheeky
MICA - RIYA Blue Geometric Crop Bikini Set
1 x Top / M / Normal
1 x Bottom / S / Cheeky
Take note that the change will be manually processed so our system will not be able to capture it in the summary of the Shipping Confirmation email that will be sent to you. Rest assured, your order has been updated, as promised, just as you requested.
A Shipping Confirmation email will be sent to you with your order's tracking information as soon as it's shipped.
If you have any other questions about your order, feel free to reach out. We’ll be happy to assist. For follow-ups, kindly include all of your questions in one email so we can handle them efficiently.
Kindest,
Anna x