Re: Triangl Order #2328481NA

Dear Olivia, Thank you for reaching out. We're sorry to hear that the items you received doesn't fit as expected. We know that with swimwear, everyone's shape is unique, and sometimes a different style or size works better. Before approving your refund request, we'd be happy to offer you the option to exchange your item for any product of your choice from the TRIANGL collection (of the same price as your original order). If you'd like to proceed, please let us know — and to save time, include the style name, top and bottom sizes, and bottom shape (if applicable) of the item you'd like to exchange for. We'll then guide you through the exchange process. Of course, if you prefer a refund instead, that's no problem—just let us know, and we'll share the next steps with you. Please note that original return shipping costs are non-refundable.

PENDING APPROVAL #2328481NA / 2EC2392912784 / EX OFFER

Hi Olivia, Thank you for confirming your return request. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MIMA - SILVER SPARKLE Crop Bikini Set: Top XS / Bottom XS Cheekiest (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2EC2392912784 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (Only for UK customers): United Kingdom TRIANGL RETURNS Expand Talent 42 Swan Meadow Warwick CV34 6HZ United Kingdom ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Jetz

RF 2328481NA / 2EC2392912784 APPROVED 5/12/2026

Hi Olivia, Thank you for getting back to us and for the update. We appreciate you keeping us informed. To help us process your return more quickly, please email us a copy of the proof of postage once your return has been shipped. We truly appreciate your cooperation and look forward to hearing back from you. Please don’t hesitate to reach out if you need any further assistance in the meantime. Have a lovely day! Kindest, Reena

New RT https://triangl.gorgias.com/app/ticket/222815066