Re: Return Order #2332787NA

Hi Julia, Thank you for reaching out! We truly appreciate hearing from you and value your feedback. If the fit, style, or colour wasn’t quite what you expected, we’d be happy to assist with an exchange (of the same price as your original order). Please let us know the style name and the sizes you need for both the top and bottom (including the bottom shape, if applicable), and we’ll guide you through the exchange process. If you’d prefer a refund instead, please confirm, and we’ll provide return instructions. Kindly note that refunds require the full set (top, bottom, and bag/pouch) to be returned, as we’re unable to process partial returns. Let us know how you’d like to proceed, and we’ll be happy to assist. Kindest regards, Ja

2332787NA / Clarify return req

Hi Julia, We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. Please note that our system responds to inquiries in the order they are received, and sending multiple emails places the request back into the queue, which may cause a slight delay. We truly appreciate your patience and understanding. We understand that you would like a refund but before we proceed, may I ask for the Style Name of bikini/s you are returning? We will then provide you with the return instructions and RA number. I hope to hear from you soon. Have a great day! Kindest, Jetz

Hi Julia, Thank you for your message and for confirming that you would like to return the MICA - ROQUE Set and the MAIA - JADED GREEN Set. We have noted your request to return both sets for a refund. Your return has been accepted. Please find your return instructions below. Regarding your question about return shipping, please note that we do not provide return labels. The shipping cost incurred for returning item(s) to TRIANGL for both exchanges and refunds is neither covered nor reimbursed by us. We suggest using regular post rather than commercial couriers such as FedEx or DHL, as they can be quite costly. Using your local post office will significantly reduce the shipping cost. We also recommend avoiding express shipping and keeping your postage receipt for future reference. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MICA - ROQUE Top XS / Bottom XS / Cheeky MAIA - JADED GREEN Top XS / Bottom XS / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2332787NARF ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Denise xx

RF 2332787NA / 2332787NARF

6/15/2026 #2332787NA 2332787NARF JULIA STANISZ MAIJAD2TOPXS 1 USPS9534612984706161569938 339083 6/19/2026 6/15/2026 #2332787NA 2332787NARF JULIA STANISZ STAJAD2BBOTXS 1 USPS9534612984706161569938 339084 6/19/2026 6/15/2026 #2332787NA 2332787NARF JULIA STANISZ MICROQTOPXS 1 USPS9534612984706161569938 339085 6/19/2026 6/15/2026 #2332787NA 2332787NARF JULIA STANISZ STAROQBBOTXS 1 USPS9534612984706161569938 339086 6/19/2026