Dear Haley,
How are you? We have an update regarding your order #2338166NA.
Upon checking, our system encountered an error with the shipping address provided for your order. To help prevent any delays or delivery issues, could you please kindly resend your complete shipping address for verification?
Here's the address we have on file:
Haley Kerner
3 Dromara
00120 Vatican City
+1 314-452-7644
Please fill in your correct and complete shipping details below:
RECIPIENT'S NAME:
COMPANY/BUSINESS NAME (if applicable):
STREET line 1 (House/Street # or name, Bldg, etc):
STREET line 2 (Apt/Unit #, or Floor, etc/ if applicable):
CITY:
STATE:
COUNTRY:
ZIP:
PHONE:
Once we receive the confirmed address details, we will update the order accordingly and proceed with processing as quickly as possible.
We apologize for the inconvenience and appreciate your cooperation and understanding.
AGENT2026-05-28 03:36:05· email/helpdeskINTERNAL
GE ticket: https://triangl.gorgias.com/app/ticket/223305707
Once the customer responds, please add the details to the request sheet.
CUSTOMER2026-05-28 13:45:43· email/email
CITY: st. Louis
STATE: Missouri
COUNTRY: USA
ZIP:63124
PHONE:3144527644
AGENT2026-05-28 13:55:56· email/helpdesk
Dear Haley,
Thank you for getting back to us.
We’ll forward your information to our fulfillment provider so the courier can update the delivery details. Please keep your phone nearby in case the courier contacts you to arrange delivery of your order.
If you have any other questions about your order, feel free to reach out and we’ll be happy to assist. For follow-ups, please include all of your questions in one email so we can address them efficiently.
Kindest,
Anna
Replies are sent through Open Doors, so they stay on the customer record.