Item has been shipped back! I've attached a photo of all of the info.
Thank you so much!
AGENT2026-05-21 06:01:12· email/helpdesk
Dear Martha,
Thanks for sending this through!
As communicated by the team, once you receive your RA Number, the product must be received back by TRIANGL within 14 days. Unfortunately, you shipped your items beyond the specified time frame however we are willing to make an exception and process an exchange for you.
We're pleased to inform you that your exchange has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days.
Note: as we are making an exception, the exchange items can no longer be approved for another exchange or refund.
If you need any further assistance, feel free to reach out—we’re happy to help!
Kindest,
Joanna
AGENT2026-05-21 06:01:27· email/helpdeskINTERNAL
OTE EX #2319660NA / ED391A2903083
PROCESSED: May 21, 2026
New Order: 2340865NA, not eligible for future exc or refund
TN: 1z75x3280310374015